What are the responsibilities and job description for the Assistant Branch Manager position at DEXSTA Federal Credit Union?
Job Description
About Us
DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. “Since 1937, our credit union has maintained our commitment of ‘people helping people.’ If our members have a need, we find the solution. Be sure to visit any of our branches and see the difference a credit union makes.”
Jerry King | PRESIDENT, CEO
Our Communities
Fulfilling the credit union movement’s mission of “people helping people” is always at the heart of DEXSTA Federal Credit Union’s community efforts. We lean upon the old adage of “actions speak louder than words” to bring that philosophy to life in our communities. DEXSTA has been a long-time supporter of Children’s Miracle Network (CMN) Hospitals, Ronald McDonald House, and Sunday Breakfast Mission. We also support the Boys & Girls Clubs of Delaware and are always looking for new ways to get involved! Any time the DEXSTA team comes together for a good cause, some fun and laughs always seem to follow!
DEXSTA Federal Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. DEXSTA Federal Credit Union makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Our full time positions come with the following benefits that are paid by the company for employees:
Medical and prescription plan
Vision Plan
Life Insurance
AD&D Insurance
Money Purchase Plan(Pension plan)
Short Term Disability
Long Term Disability
Paid Time Off
Additional Benefits:
Dental Insurance
AFLAC Insurance
401k Plan with company match
Incentive plans for certain positions
Membership to the Credit Union
Position Summary:
Is responsible for the performance of the Loan Officers within the office, for assisting the Branch Manager in implementing policies and procedures, and for assuming the responsibilities of the Branch Manager in the manager’s absence. Cross sell credit union loan products and services to achieve established goals set by management.
Duties and Responsibilities:
Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.
Must be eligible to register and maintain active status with the Nationwide Mortgage Licensing System and Registry in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the “SAFE ACT”). Any discrepancies in the background check could include disciplinary action up to and including separation from employment.
Perform the duties and responsibilities of a Loan Officer.
Perform the duties of a teller, receptionist, or member service representative.
Assist the Branch Manager with the oversight of the branch office operation.
Cross sell credit union loan products and services to achieve established goals set by management.
Assist in evaluating employee work performance.
Assume the responsibilities of Branch Manager in the manager’s absence.
Perform other duties as assigned.
Essential Functions:
Strong background in the fundamental principles of lending, collections and member services.
Demonstrated understanding of loan policies and procedures.
Demonstrated understanding of credit union policies, procedures, products and services.
Excellent oral and written communication skills.
Ability to use PC programs and hardware, especially MS Word and Excel.
Ability to supervise and to solve problems.
Extended sitting up to 80% of the time
Lifting up to 20 pounds may be occasionally required
Bending, squatting, twisting, kneeling, reaching above and below shoulder level may be occasionally required
Continuous sound perception/discrimination and verbal speech ability is required
Intermediate mathematical skills (calculations/concepts involving decimals and percentages)
Occasional travel and Irregular hours are occasionally required
Must be bondable.
Education, Training and Experience:
High school diploma or the equivalent.
Experience in supervision, financial services and/or in customer service.
At Least 3 Years Prior Experience Preferred
DISCLAIMER
The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.
About Us
DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. “Since 1937, our credit union has maintained our commitment of ‘people helping people.’ If our members have a need, we find the solution. Be sure to visit any of our branches and see the difference a credit union makes.”
Jerry King | PRESIDENT, CEO
Our Communities
Fulfilling the credit union movement’s mission of “people helping people” is always at the heart of DEXSTA Federal Credit Union’s community efforts. We lean upon the old adage of “actions speak louder than words” to bring that philosophy to life in our communities. DEXSTA has been a long-time supporter of Children’s Miracle Network (CMN) Hospitals, Ronald McDonald House, and Sunday Breakfast Mission. We also support the Boys & Girls Clubs of Delaware and are always looking for new ways to get involved! Any time the DEXSTA team comes together for a good cause, some fun and laughs always seem to follow!
DEXSTA Federal Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. DEXSTA Federal Credit Union makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Our full time positions come with the following benefits that are paid by the company for employees:
Medical and prescription plan
Vision Plan
Life Insurance
AD&D Insurance
Money Purchase Plan(Pension plan)
Short Term Disability
Long Term Disability
Paid Time Off
Additional Benefits:
Dental Insurance
AFLAC Insurance
401k Plan with company match
Incentive plans for certain positions
Membership to the Credit Union
Position Summary:
Is responsible for the performance of the Loan Officers within the office, for assisting the Branch Manager in implementing policies and procedures, and for assuming the responsibilities of the Branch Manager in the manager’s absence. Cross sell credit union loan products and services to achieve established goals set by management.
Duties and Responsibilities:
Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.
Must be eligible to register and maintain active status with the Nationwide Mortgage Licensing System and Registry in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the “SAFE ACT”). Any discrepancies in the background check could include disciplinary action up to and including separation from employment.
Perform the duties and responsibilities of a Loan Officer.
Perform the duties of a teller, receptionist, or member service representative.
Assist the Branch Manager with the oversight of the branch office operation.
Cross sell credit union loan products and services to achieve established goals set by management.
Assist in evaluating employee work performance.
Assume the responsibilities of Branch Manager in the manager’s absence.
Perform other duties as assigned.
Essential Functions:
Strong background in the fundamental principles of lending, collections and member services.
Demonstrated understanding of loan policies and procedures.
Demonstrated understanding of credit union policies, procedures, products and services.
Excellent oral and written communication skills.
Ability to use PC programs and hardware, especially MS Word and Excel.
Ability to supervise and to solve problems.
Extended sitting up to 80% of the time
Lifting up to 20 pounds may be occasionally required
Bending, squatting, twisting, kneeling, reaching above and below shoulder level may be occasionally required
Continuous sound perception/discrimination and verbal speech ability is required
Intermediate mathematical skills (calculations/concepts involving decimals and percentages)
Occasional travel and Irregular hours are occasionally required
Must be bondable.
Education, Training and Experience:
High school diploma or the equivalent.
Experience in supervision, financial services and/or in customer service.
At Least 3 Years Prior Experience Preferred
DISCLAIMER
The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.
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