What are the responsibilities and job description for the Desktop Support position at Dexter Technologies?
Job Details
Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.
We are actively seeking qualified candidates for the following position for our client, who is an industry leader:
Desktop Support
Location: Dallas TX, Gainesville MD (Onsite)
Type: Contract
Job Requirements
Responsibilities
- Workplace Technology Support - IT Plant Analyst
- Laptop / PC Replacements - Properly migrate, procure, and ship back old devices.
- Google Workplace Support (GMail, Docs, Sheets, Slides, Meet, Google Drive)
- Assist with local Plant support as well as other Plants and HQ remote support
- Tablet Provisioning and Support
- Assist with Local Plant Network Support
- Printer Support & Troubleshooting
- Google Meet and AV Equipment Support
- Monitor, log and track assigned technical problems in our Ticket Management system (Service Now)
- Support IOT & WMS Android Tablets
- Support Digital Display Boards
- Collaborate with other Plant and Corporate IT Staff
- Document procedures, standards, and best practices