What are the responsibilities and job description for the Auto Appointment Setters, Service Reps position at DeYarman CDJR Ames?
1700 Southeast 16th Street, Ames, IA 50011
BDC Service Representative
$17 - $19 per hour Depending on Experience!
We Pay More for Your Experience!
Great Benefits and Room for Advancement!
Experience is a Plus!
Great Customer Service Skills Required!
Growing Service Department
Walk-in Applicants are Welcome!
Would you like to be a part of the Winning Team? DeYarman CDJR in Ames is currently looking for positive, motivated people to join our Business Development Center. We have an immediate opening for a BDC Service Representative. The position of the Service BDC Representative contributes to the overall success of the dealership by working to assure customer satisfaction.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We offer:
- $17 - $19 per hour
- Positive and professional work environment
- Hands-on management staff
- Transparency within the Company
- Paid Training
- Paid Vacation and Holidays
- Excellent opportunity for advancement
- 401(k) with company match
- Health, Dental, Vision, Life, and Disability Insurance
Responsibilities – BDC Representative:
- Answer all incoming service calls
- Schedule service appointments
- Call customers for follow up’s, appointment reminders, missed appointments, and to bring customers into the dealership for service.
- Call customers to inform them of recalls
- Administer our in-house rentals
- Interact with customers as well as with all dealership departments.
- Gather data for outgoing calls.
- Candidates must be reliable and must report to work promptly when scheduled.
- Other duties may be assigned
Qualifications – BDC Representative:
Great customer service skills required- At least one previous role based in strong customer service experience preferred
- CDK experience is a plus!
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
About us:
DeYarman Automotive Group has recently purchased the Chrysler/ Dodge/ Jeep/ Ram dealership in Ames. Come join our team and be part of a company that has 40 years’ experience in the automotive industry. We know how to take care of our people and want to talk to you!
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.
Salary : $17 - $19