What are the responsibilities and job description for the Customer Care Specialist position at DGA Security Systems?
Job Type
Full-time
Description
About Customer Care Role
We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry.
You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program.
The training schedule is Monday through Friday, 8 : 00 AM - 4 : 30 PM.
Once your training is complete, your work schedule will be Monday through Friday 11 : 30 AM - 8 : 00 PM.
What you will do
- Communicate effectively with clients to relay information and collect data
- Update system information and document activity accurately
- Handle all inbound customer requests in a timely manner
- Perform additional functions and / or work on special projects that may be assigned at the discretion of management
Requirements
Qualifications
About DGA
DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth.
What We Offer
DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.
Salary Description
20.00 - $22.00
Salary : $20 - $22
