Jr. CMDB Admin

Springfield, VA (ON-SITE/OFFICE)

Top Skill
(1) Active TS/SCI clearance
(2) Bachelor’s Degree and 1 years of relevant experience (or Associate’s Degree /3 years or High School Degree/ 5 years)
(3) Experience with ServiceNow CMDB and/or ITOM modules; Basic knowledge of ServiceNow Discovery and Cloud Discovery concepts.

Job Description

• The Junior CMDB Administrator is responsible for assisting in the development, management, and maintenance of the Configuration Management Database (CMDB) within the organizations ITIL framework.

Duties and Responsibilities:

• Assist in configuring and running ServiceNow Discovery to identify assets and services across multiple networks.
• Support the deployment of Cloud Discovery for AWS, Azure, and/or GCP environments.
• Help with Service Mapping preparation, ensuring accurate application service representation in the CMDB.
• Work with senior engineers to configure and optimize IRE rules to maintain data integrity.
• Monitor and troubleshoot discovery issues under guidance from senior team members.
• Assist in documenting processes, configurations, and troubleshooting guides.
• Collaborate with IT and infrastructure teams to gather requirements and refine discovery schedules.
• Support CMDB data analysis and validation efforts.
• Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• Bachelor’s Degree and 1 years of relevant experience (or Associate’s Degree /3 years or High School Degree/ 5 years)
• Experience with ServiceNow CMDB and/or ITOM modules.
• Basic knowledge of ServiceNow Discovery and Cloud Discovery concepts.
• Active TS/SCI clearance

Knowledge, Skills and Abilities:

• Ability to successfully obtain CI Poly
• Understanding of network infrastructure, IP addressing, and common IT components.
• Familiarity with scripting languages such as PowerShell, Python, or JavaScript for automation.
• Strong analytical and troubleshooting skills.
• Ability to learn quickly and work collaboratively in a team environment.

• Preferred - ServiceNow Certified System Administrator (CSA) or working towards a CMDB/Discovery certification.
• Preferred - Experience with ITSM and ITOM modules in ServiceNow.
• Preferred - Exposure to cloud platforms (AWS, Azure, GCP).
• Ability to think critically and solve complex issues
• Ability to work with other teams and stakeholders to ensure mission success

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

Because an active or interim DoD clearance is required, U.S. Citizenship is required.