Technical Writer/Account Manager

Arlington, VA (ON-SITE/OFFICE)

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Program Overview

About The Role

Peraton is currently seeking to hire an experienced Technical Writer/Account Manager to join our Federal Strategic Cyber program.

Location: Arlington, VA . Hybrid telework/remote work environment. Must be able to come on-site as needed.

Position Description:

• Conduct requirements gathering and analysis to scope the development efforts.
• Create and maintain documentation for a variety of processes and applications.
• Directly interface with vendors and externals to ascertain bigger pictures items for discussion with our Customer.
• Convey Customer requirements to external vendors.
• Act as POC for account management activities, such as onboarding, offboarding, user requests/feedback, etc..
• Will be responsible for creating/disabling/enabling/deleting user accounts per prescribed processes.
• Participate in the agile development and change management processes and software (e.g., JIRA).
• Produce and maintain software/change documentation (e.g., Gitlab, GitHub, Bitbucket).
• Interface and work closely with customer stakeholders.
• Assist with developing and maintaining Standard Operating Procedures.
• Maintain technical documentation.

Qualifications

Required:

• Bachelor's degree and a minimum 5 years of related technical writing experience. An additional 4 years of experience may be substituted in lieu of a degree.
• Familiarity and understanding with cybersecurity concepts.
• Experience with translating technical details into user-friendly verbiage in the form of technical documentation.
• Experience interfacing with stakeholders as well as external vendors.
• Experience organizing/prioritizing requirements from the Customer and ensuring that their needs are met by-interfacing with external vendors.
• U.S. citizenship with the ability to obtain a Top Secret security clearance required.
  • In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation to start and for continued employment.

Preferred:

• Experience with SAFe Agile environments.

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.

EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.