What are the responsibilities and job description for the Customs Operations Specialist position at DHL?
Job title: Customs Operations Specialist
Job location: Port Huron, Michigan
Job location: Port Huron, Michigan
DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html
We have an outstanding career opportunity for a Customs Operations Specialist in our Port Huron, MI facility. As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!
Key Responsibilities:
- Enter new customer orders into our DHL computerized system to obtain release of cargo
- Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
- Completes document auto upload as needed into DHL computerized system
- Work with importer to obtain missing information via telephone or email
- Maintains positive and professional customer relationships (internal and external)
- Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)
- May be assigned additional tasks as needed
Skills and Qualifications:
- HS diploma or GED required
- Keyboarding / 10 key data processing skills required
- Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
- Exceptional customer service skills
- Strong communication skills
- Flexibility to work various shifts: days, evenings, nights, or weekends
- Minimum of 1-2 years of experience in area of responsibility
Benefits: (All non-union employees)
Total Compensation Package: We offer a competitive base salary.- 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
- Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.
- Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
- Vision: Optional coverage for eye exams, frames, and contact lenses.
- Dental: Optional coverage for preventative, major, and basic dental services.
- Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.
Why join DHL Global Forwarding?
We are part of the DHL Group the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
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