What are the responsibilities and job description for the Restaurant Manager [AC Hotel / Residence Inn Reston] position at DHS Brand?
Join Our Team as an Restaurant Manager at Seven & Syn Restaurant and Rooftop Bar!
Are you ready to elevate your career and lead a dynamic team in an exciting, ever-evolving culinary environment? We're seeking a passionate and driven Restaurant Manager for our Seven Restaurant and Syn Rooftop Lounge & Bar, located within the sophisticated dual-branded AC Hotel by Marriott® and Residence Inn in Reston. Inspired by Reston's Guiding Principles: Our Seven Restaurant & Syn Rooftop Lounge and Bar is founded on the same "guiding principles" that shape the Reston community. We aim to provide a quality of life that encourages our guests and staff to live, work, and play within their own community. Our establishment is designed to foster a stronger sense of community ties, where common grounds and scenic beauty are shared equally by all.. This commitment to inclusivity and community building is at the heart of everything we do.
Why You'll Love Working With Us:
- Location, Location, Location: Our restaurant and bar is situated at the heart of Reston, adjacent to the Reston Town Center Metro Station and the vibrant Reston Town Center. Enjoy the convenience of being in a prime location with easy access to transportation, entertainment, and shopping.
- Innovative Culinary Experience: Work with a seasonally chef-created menu that changes with the seasons, offering our guests a fresh and exciting dining experience every time they visit.
- Exciting Wine & Beverage Menu: Help craft and manage a wine and beverage menu that keeps our guests coming back for more, offering a diverse selection that complements our culinary creations
Position Summary
Our Restaurant Manager is responsible for overseeing the daily operations of the hotel's dining establishments. This role involves managing staff, ensuring high standards of food quality and service, and maintaining a welcoming atmosphere for guests.
Essential Functions
- Monitor the quality of food and beverage presentations.
- Ensure prompt and accurate order-taking while providing a warm welcome to all guests.
- Personally address and resolve all guest complaints promptly and professionally.
- Supervise guest bill settlements in adherence to hotel policies.
- Conduct comprehensive staff training to uphold job competence and ensure awareness of restaurant and hotel protocols; enforce service and guest service standards for the brand and/or hotel.
- Effectively handle staff inquiries and issues to maintain a positive work environment.
- Report restaurant complaints promptly and maintain open communication with the F&B Director for seamless operations.
- Strategize to achieve and sustain budgeted covers.
- Proactively oversee guest dining experiences to ensure satisfaction.
- Develop and deploy innovative strategies to boost revenue and enhance average checks.
- Uphold high cleanliness standards in alignment with industry guidelines.
- Maintain a visible and proactive presence on the floor to elevate guest experiences.
- Coordinate opening and closing procedures to enhance operational efficiency.
- Schedule staff based on budget and forecast requirements.
- Ability to obtain licensing as an ABC Manager.
- Responsible for ensuring compliance with alcohol awareness programs like TIPS.
- Manage liquor inventory and conduct monthly inventories as per protocol.
- Develop, implement and evaluate innovative in-house promotions to attract and retain guests.
- Monitor and maintain restaurant disposables, beverages, and liquor inventory.
- Requisition food items from the kitchen for daily use.
- Provide training and oversight on food sanitation and safety procedures in dining areas.
- Train and monitor staff compliance with guest check procedures.
- Ensure continuous cleanliness of restaurant and bar areas throughout operational shifts as well as before and after meal periods.
- Adhere to all work rules, procedures and policies established by the hotel, including but not limited to, those contained in the employee handbook.
Skills and Abilities
- Clear verbal and written communication skills
- Certified food handler
- Must be able to work in a fast pace and high volume environment
- Ability to motivate and train employees in guest services.
Education and Experience
- Previous food & beverage experience.
- Previous supervisor or management experience.
- Certificate in Food Sanitation a plus.
Additional Responsibilities:
- Adhere to all work rules, policies and procedures established by the hotel, including but not limited to those contained in the employee handbook.
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
