What are the responsibilities and job description for the Seasonal Pool Server position at DIABLO COUNTRY CLUB?
Job Details
Job Location: Diablo Country Club - Diablo, CA
Salary Range: $20.00 - $22.00 Hourly
Description
Department: Food and Beverage
Reports To: Restaurant Manager
FLSA: Non - Exempt
Updated: February 2024
Position Summary
Servers at Diablo Country Club are the face of our dining experience, providing exceptional service and creating memorable moments for our members and guests. This role requires a passion for hospitality, excellent communication skills, and attention to detail. Servers work collaboratively with the front-of-house team to ensure a seamless and enjoyable dining experience, from welcoming members to delivering high-quality food and beverages.
Reporting Relationship: Restaurant Manager
Work Performed
- Greet members and guests promptly upon arrival at the pool area.
- Demonstrate knowledge of the pool menu, offering recommendations and answering questions about ingredients, preparation methods, and specials.
- Place orders accurately, communicating any special requests or dietary restrictions to the kitchen staff.
- Serve food and beverages poolside, ensuring items are presented correctly and at the appropriate temperature.
- Suggest and serve drinks, snacks, and other pool-friendly menu items.
- Accurately process billings for orders, ensuring all items are charged to the correct member account.
- Maintain cleanliness and organization in the pool area, including tables, chairs, and server stations.
- Promptly address any member complaints or concerns, notifying the Restaurant Manager as necessary.
- Ensure proper setup of pool area, including umbrellas, towels, and other amenities, in accordance with standard operating procedures.
- Communicate with the Restaurant Manager regarding supply needs, such as menus, glassware, and utensils.
- Complete side work, cleaning tasks, and closing duties as assigned.
- Attend pre-shift meetings and training sessions to stay informed and continually improve service skills.
- Adhere to all food and beverage service policies, procedures, and safety and sanitation guidelines.
Qualifications
Minimum Requirements for Position:
- No prior experience required; training will be provided.
- Strong interpersonal and communication skills, with a genuine passion for providing outstanding service.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Willingness to learn about pool-friendly food and beverage offerings.
- Proficient in basic math and able to learn POS systems.
- Flexibility to work varying shifts, including weekends and holidays.
- Must be at least 18 years of age.
- Valid food handler's certificate (can be obtained upon hiring).
Physical Requirements:
- Ability to stand and walk for extended periods, often in outdoor weather conditions.
- Capable of lifting and carrying trays weighing up to 25 pounds.
- Comfortable working in a fast-paced environment that requires frequent bending, stooping, and reaching.
- Ability to communicate clearly and effectively with members, guests, and team members.
- Comfortable working in and around pool areas, with exposure to sun, heat, and water.
Salary : $20 - $22
