What are the responsibilities and job description for the Customer Service/Shipping Coordinator position at DIACOM CORPORATION?
DiaCom Corporation, located in Amherst, NH, is a leading international provider of innovative, cost-effective molded diaphragm solutions critical to the operation of essential systems and equipment in industrial, automotive, aerospace, medical instrumentation, and other applications.
We are seeking a professional Customer Service/Shipping Coordinator to join our team.
· Process daily shipping paperwork and billing, sales entries into database, and balance at end of day, week and month.
· Maintain company files on a daily basis.
· Compile and distribute sales, forecast, bookings, sample review, production review and activity update reports.
· Process new or existing customer orders.
· Type and ensure approved quotations are distributed to interested parties and remit quotations to customers and reps. Track and close out quotation requests.
· Enter received data into computer noting quantities, delivery dates, materials, specifications, instructions and other data.
· Log information and complete necessary paperwork.
· Follow up on missing, incorrect or unclear information, print revisions for distribution.
· Assist in answering telephone inquiries or respond to and handle inquiries from salespersons, customers and others regarding pricing, scheduling and quotations.
· Refers inquiries to appropriate sales or technical representative
Position Requirements:
Requires excellent communication skills
Data entry experience required
Must be proficient in MS Excel. Great Plains/Dynamics experience preferred
Requires strong attention to detail with high degree of accuracy
This is an on-site position and cannot be performed remotely.
DiaCom offers a competitive compensation package including 401(k) with company match and a 9/80 schedule with every other Friday off as well as a comprehensive benefits package.
LOCAL CANDIDATES ONLY. There is no relocation assistance for this position.
NO AGENCIES PLEASE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person