Job Description
Job Description
Salary : Overview :
Diakon Logistics is a leading provider of last mile solutions. Diakon is seeking capable leaders to help its growing multi-client warehouse solutions, catering to diverse industries including furniture, appliances, mattresses, beverages, medical, hospitality, and retail. We are seeking a dynamic and experienced Manager of Warehouse Operations to oversee our expanding operations. Diakon is headquartered in Austin, Texas. This role involves significant travel, with expectations up to 100%, to manage and optimize warehouse operations across multiple sites nationwide.
Key Responsibilities :
- Technology Solutions Oversight :
Lead the strategic development and implementation of technology solutions, with a strong focus on AI to enhance logistics operations, predictive analytics, route optimization, and inventory management.
Stay abreast of advancements in AI and logistics tech to continuously refine and innovate Diakons service offerings.Oversee technology solutions development, deployment and product offerings.Dispatch Office Management :Coordinate with dispatch team to ensure solutions and technology are best in class.
Optimize dispatch operations by enhancing delivery accuracy, transparency and overall customer satisfaction.Administrative Oversight :Manage administrative functions related to logistics, ensuring compliance with industry standards through tech-enabled solutions.
Implement and maintain administrative practices that support seamless operations across all client engagements.Custom Client Solutions :Develop and implement tailored logistics solutions that integrate AI for better decision-making, from bespoke packaging to specialized delivery schedules.
Work closely with clients to understand their business models and operational needs, proposing and executing technology-driven solutions.Network Design :Design logistics networks based in historical trends and future projections for network optimization, route planning, capacity forecasting, and strategic facility placement.
Continuously assess and adapt network design to meet both current and future client demands.Client Relationship Management :Serve as the key contact for strategic clients, ensuring satisfaction through technology-enhanced solutions.
Lead client meetings and presentations, showcasing how technological solutions can drive efficiency and cost-effectiveness.Team Leadership and Development :Mentor and manage a team fostering an environment of innovation, accountability, and excellence.
Drive training initiatives to keep the team current with the latest in logistics technology, particularly AI applications.Qualifications :
Bachelor's or Master's degree in Business, Logistics, Supply Chain Management, Computer Science, or a related field.Main Skill : Proven expertise in developing and overseeing AI and technology solutions within logistics or supply chain management, with a minimum of 7 years in logistics and 3 years in a leadership role.Strong analytical skills for network design and optimization, enhanced by AI.Excellent project management and organizational skills.Exceptional communication and interpersonal abilities, adept at building and maintaining client relationships.Proficiency in logistics software, data analysis tools, and AI platforms.What We Offer :
A competitive salary with a comprehensive benefits package.A dynamic and supportive work environment where technological innovation is at the forefront.Opportunities for professional development, especially in AI and logistics technology.The chance to work with a diverse clientele in multiple industries, pushing the boundaries of traditional logistics.
