What are the responsibilities and job description for the Director of Warehouse Operations position at Diakon Logistics?
Job Description
Job Description
Salary : Overview :
Diakon Logistics is a leading provider of last mile solutions. Diakon is seeking capable leaders to help its growing multi-client warehouse solutions, catering to diverse industries including furniture, appliances, mattresses, beverages, medical, hospitality, and retail. We are seeking a dynamic and experienced Manager of Warehouse Operations to oversee our expanding operations. Diakon is headquartered in Austin, Texas. This role involves significant travel, with expectations up to 100%, to manage and optimize warehouse operations across multiple sites nationwide.
Key Responsibilities :
Site Location and Preparedness :
Identify and evaluate potential warehouse locations to meet the strategic needs of our clients.
Oversee the preparation of new sites, ensuring they meet operational, safety, and client-specific standards.
IT and Warehouse Management Solutions :
Implement and manage IT systems crucial for efficient warehouse operations, including inventory management, order processing, and logistics software.
Lead the integration of Warehouse Management Systems (WMS) tailored to the needs of different industry clients.
Operational Management :
Direct the day-to-day operations of multiple warehouses, ensuring compliance with company policies and procedures.
Optimize inbound and outbound logistics, including receiving, sorting, picking, packing, shipping and storage processes, to ensure accuracy and efficiency.
Client and Stakeholder Engagement :
Work closely with other operations and solutions staff to ensure seamless service delivery across all client accounts.
Build and maintain strong relationships with clients to understand and anticipate their needs, providing tailored solutions.
Team Leadership :
Lead, train, and develop warehouse staff, fostering a culture of safety, efficiency, and continuous improvement.
Manage cross-functional teams, including logistics coordinators, inventory specialists, and third-party logistics providers.
Qualifications :
Bachelors degree in Business Administration, Logistics, Supply Chain Management, or related field.
Minimum of 5 years of experience in warehouse management, preferably in a multi-client environment.
Proven track record in managing large-scale operations with a focus on multi-industry solutions.
Strong understanding of supply chain management, logistics, and distribution.
Excellent problem-solving skills and ability to make data-driven decisions.
Proficient in warehouse management systems and logistics software.
Exceptional leadership and team management abilities.
Willingness to travel extensively; up to 100% travel required.
What We Offer :
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and career advancement.
A dynamic work environment with the chance to work with top-tier clients across various industries.
Supportive and collaborative team culture.
Diakon Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.