Director of Warehouse Operations

Overview:

Diakon Logistics is a leading provider of last mile solutions. Diakon is seeking capable leaders to help its growing multi-client warehouse solutions, catering to diverse industries including furniture, appliances, mattresses, beverages, medical, hospitality, and retail. We are seeking a dynamic and experienced Manager of Warehouse Operations to oversee our expanding operations. Diakon is headquartered in Austin, Texas. This role involves significant travel, with expectations up to 100%, to manage and optimize warehouse operations across multiple sites nationwide.

Key Responsibilities:

•             Site Location and Preparedness:

·                     Identify and evaluate potential warehouse locations to meet the strategic needs of our clients.

·                     Oversee the preparation of new sites, ensuring they meet operational, safety, and client-specific standards.

•             IT and Warehouse Management Solutions:

·                     Implement and manage IT systems crucial for efficient warehouse operations, including inventory management, order processing, and logistics software.

·                     Lead the integration of Warehouse Management Systems (WMS) tailored to the needs of different industry clients.

•             Operational Management:

·                     Direct the day-to-day operations of multiple warehouses, ensuring compliance with company policies and procedures.

·                     Optimize inbound and outbound logistics, including receiving, sorting, picking, packing, shipping and storage processes, to ensure accuracy and efficiency.

•             Client and Stakeholder Engagement:

·                     Work closely with other operations and solutions staff to ensure seamless service delivery across all client accounts.

·                     Build and maintain strong relationships with clients to understand and anticipate their needs, providing tailored solutions.

·         Team Leadership:

·                     Lead, train, and develop warehouse staff, fostering a culture of safety, efficiency, and continuous improvement.

·         Manage cross-functional teams, including logistics coordinators, inventory specialists, and third-party logistics providers.

Qualifications:

•             Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field.

•             Minimum of 5 years of experience in warehouse management, preferably in a multi-client environment.

•             Proven track record in managing large-scale operations with a focus on multi-industry solutions.

•             Strong understanding of supply chain management, logistics, and distribution.

•             Excellent problem-solving skills and ability to make data-driven decisions.

•             Proficient in warehouse management systems and logistics software.

•             Exceptional leadership and team management abilities.

•             Willingness to travel extensively; up to 100% travel required.

What We Offer:

•             Competitive salary and comprehensive benefits package.

•             Opportunities for professional growth and career advancement.

•             A dynamic work environment with the chance to work with top-tier clients across various industries.

•             Supportive and collaborative team culture.

Diakon Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.