What are the responsibilities and job description for the Med Spa Manager / Front Desk Lead position at Diamond Accelerator?
🌟 Now Hiring: Med Spa Manager / Front Desk Lead 🌟
Location: San Diego, CA (specific location will be disclosed to final candidates)
Job Type: Full-Time | 30–40 hours/week
Compensation: Competitive hourly pay commission tips perks
Schedule: 5 days/week (including some Saturdays)
✨ About the Role:
We’re an innovative aesthetic wellness center seeking a Med Spa Manager with strong front desk, sales, and client experience skills. This hybrid role is ideal for someone who can manage the daily operations, provide a luxury client experience, and also perform or assist with non-invasive aesthetic services.
If you’re the type of person who thrives on multitasking, loves all things beauty wellness, and knows how to turn every client touchpoint into a five-star experience—you’re exactly who we’re looking for.
💼 Key Responsibilities:
• Greet and check-in clients, confirm appointments, and manage the front desk
• Handle inbound calls, rescheduling, and general inquiries with professionalism and warmth
• Sell memberships, services, and skincare products with a confident, educational approach
• Assist with or perform treatments like facials, body contouring, or cryo-based therapies (training provided if needed)
• Maintain a clean, calm, and client-ready environment throughout the day
• Lead daily spa operations, support staff scheduling, and uphold service standards
• Post basic social content or coordinate content capture with team
• Monitor inventory and help manage vendor/supply relationships
• Communicate client needs or concerns to the appropriate clinical provider or owner
✅ Requirements:
• 2 years of experience in front desk, spa, or hospitality management
• Strong administrative skills (phone etiquette, scheduling, light reporting)
• Sales-savvy: comfortable recommending products and services to clients
• Organized, punctual, and detail-oriented
• Positive attitude and calm demeanor under pressure
• Strong customer service instincts—people feel seen and heard around you
• Previous med spa, wellness, or boutique fitness studio experience is a major plus
• Familiarity with aesthetic treatments or willingness to learn quickly
• Bonus: Spanish-speaking or prior skincare experience
🌱 Perks & Benefits:
• Flexible schedule with growth opportunity
• Commission and tip incentives
• Paid training and continued education in aesthetics
• Staff treatment discounts and free perks
• A beautiful, professional, and empowering work environment
