What are the responsibilities and job description for the Automotive Service Advisor position at Diamond Buick GMC?
Job Summary:
We are looking for a qualified Automotive Service Advisor to join our winning team. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
About us:
Join Diamond Buick GMC, the ultimate destination for a fulfilling life, work, and of course a competitive pay plan with high income potential. As a progressive, family-owned company with 25 years of Buick & GMC Excellence, we offer the best of the best in the 2019 Best Minnesota Town. Our focus is on creating an enjoyable and hassle-free customer service experience, and we believe our dedicated team is crucial to achieving this goal. At Diamond Buick GMC, you'll be part of an award-winning dealership that values a fun and professional work environment, provides paid training, and ensures employee success through respect and coaching. Elevate your career with us!
Compensation & Benefits:
- Job Type: Full-time
- Salary: $50,000.00 - $85,000.00 per year
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit Sharing
- Live and work in the beautiful Alexandria Lakes area
Qualifications:
We are looking for someone that is reliable and honest. Someone that will
continuously seek an efficient and customer friendly process that will enable the
service department to grow. This person must be goal oriented and a leader. The
ideal individual is confident, passionate, and looking to succeed.
- Excellent communication, customer service and problem-solving skills.
- Ability to multitask and manage time well.
- Ability to maintain composure under stress.
- Team oriented and receptive to new ideas.
- Strong sales skills and proven track record.
- Expert at developing a strong and professional relationship.
- Outgoing and friendly personality, especially while handling objections.
- Strong attention to details.
Responsibilities:
- Greeting customers and assisting them with any inquiries they may have.
- Performing vehicle walk-around and documentation of customer concerns.
- Prioritizing required services and providing options upon request
- Manages delivery of repairs by setting and managing customer expectations.
- Ensures that required documentation is complete and follows regulations and safety standards.
- Complies with and enforces all safety policies and procedures.
- Attends all staff meetings, trainings, and educational classes as required.
- Performs other duties as assigned.
Shift:
8 hour shift
Ability to commute/relocate:
Alexandria, MN 56308: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver’s License (Required)
Work Location: In person
Salary : $50,000 - $85,000