What are the responsibilities and job description for the Collections Officer (Hybrid Remote) position at Diamond Credit Union?
Description
Are you looking for a Career that makes a positive impact in your community?
Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 9 consecutive years . See how your career can grow when you start working with Diamond Credit Union.
Position Summary :
Collections Officer exists to perform all phases of collections and minimize losses while establishing and maintaining effective relations with members to obtain superior collection results. This position is responsible for working higher level collections and to assist in training and mentoring collection staff.
Supervisory Responsibilities :
No direct reports
Essential Functions :
- Contact borrowers with past due loans and credit cards to collect past due funds and / or to establish repayment plans. Contact co-makers on loans that are not being paid by the borrowers.
- Manage activities to achieve superior results and meet Collection Department's goals and objectives on a consistent basis.
- Collect negative balance amounts from members whose checking and saving accounts have gone negative.
- Handle all aspects of repossessions, bankruptcies, and foreclosures.
- Be a direct contact for Collection attorney's and Legal matters.
- Assist in the training of collectors.
Requirements
Required Skills / Abilities :
Education / Experience :
Diamond Credit Union is an Equal Opportunity Employer.
