What are the responsibilities and job description for the Food & Beverage Manager position at Diamond Jo Casino Dubuque?
Job Description:
- Responsible for the day-to-day operations of assigned food and beverage outlets and personnel.
- Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
- Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations.
- Monitor budgets costs and labor to maintain assigned outlets.
- Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
- Assist the Director with budget goals and objectives and monitors financial aspects of the department.
- Represent the Food and Beverage Department in internal and external employee related matters.
Qualifications:
- Must be at least 21 years of age.
- One (1) year of restaurant management experience required.
- Must have excellent customer service and communication skills.
- Must be able to stand and walk for extended periods of time throughout shift.
- Must be able to lift/maneuver up to 25 pounds.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
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