Food & Beverage Supervisor

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Supervise and coordinate activities of the organization’s food service function. Reviews menus and supervises the handling, preparation, and storage of food. Establishes quality standards for foods and maintains cleanliness of the facility in accordance with state or local regulations.

• Maintain daily team member work station and break schedules.
• Ensure prompt and courteous service to guests.
• Monitor team member compliance with established service standards.
• Greet and communicate with guests in a friendly and courteous manner.
• Oversee the service operation of restaurant during assigned shift.
• Ensure beverage shift operations are opened and closed properly and on time.
• Ensure all team members are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
• Resolve guest complaints in a professional and timely manner.
• Requisition and maintain control of all inventories.
• Ensure team members are trained and given the tools to meet guest’s service expectations.
• Monitor team member job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
• Coordinate cleaning and repairs of beverage outlets.
• Perform related administrative and reporting duties.
  
  

Qualifications

• Must be at least 21 years of age.
• Associate's degree in a related field, or two (2) year of related experience preferred.
• Knowledgeable with a point of sale device.
• Must be able to stand and walk for majority of shift.
• Must be able to lift, maneuver and carry up to a minimum of 25 lbs.
• Must have excellent customer service and communication skills.
• Must have basic math skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.