What are the responsibilities and job description for the Ranch Host position at Diamond P Ranch?
About Us:
Diamond P Ranch is a family-friendly ranch located just outside Yellowstone National Park in West Yellowstone, Montana. We offer guided trail rides through stunning Montana scenery and pride ourselves on delivering exceptional hospitality to our guests. We've been guiding trail rides since 1954, and are looking for a Ranch Host to be part of our team.
Job Overview:
As a Ranch Host, you’ll be the first point of contact for guests, ensuring a smooth check-in process and providing excellent customer service. You’ll handle guest check-ins and check-outs, process waivers, assist with gift shop sales, answer phone calls, and assign guests to riding groups. This is a great opportunity for someone who enjoys interacting with people, staying organized, and working in a fun, Western atmosphere.
Key Responsibilities:
- Greet guests warmly and check them in for their trail rides
- Process waivers and ensure all required forms are signed
- Assign guests to appropriate riding groups based on experience and group size
- Handle gift shop transactions, restock merchandise, and maintain a clean and organized storefront
- Answer guest questions about rides, ranch policies, and the local area
- Answer phone calls and voicemails to take reservations and answer questions
Qualifications:
- Friendly and professional demeanor with strong customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable handling cash and operating a point-of-sale system
- Ability to work independently and as part of a team
- Must be reliable, punctual, and detail-oriented
- Interest in horses and ranch life is a plus, but experience working with horses is not necessary
Job Details:
- Seasonal position: May 18 – October 6, 2025 (exact dates may vary)
- Hours: 5-6 days per week, 8 am - 7 pm.
- Compensation: Daily wage plus a percentage of tips
- Housing: Limited on-site housing options are available
How to Apply: If you’re excited to spend the season in a beautiful ranch setting and help create unforgettable experiences for our guests, we’d love to hear from you! To apply, please send your resume and an introduction video about yourself to office@diamondpyellowstone.com.
Job Types: Full-time, Temporary
Pay: $125.00 - $200.00 per day
Schedule:
- Day shift
- Weekends as needed
Ability to Relocate:
- West Yellowstone, MT 59758: Relocate before starting work (Required)
Work Location: In person
Salary : $125 - $200