Accounts Receivable Associate

Diaz Companies is seeking a detail-oriented and organized Accounts Receivable Associate to join our team at our Kingsley PA office.

The Accounts Receivable Associate provides financial and administrative services as well as customer service services to our growing organization(s).

This position has a wide range of duties including handling customer inquiries regarding billing and accounts, resolving payment issues, maintaining accurate financial records, and generating invoices, as well as providing general customer service support. This role will often act as a bridge between the accounting department and customer interactions.

This full-time role will be responsible for assisting customers via phone, email and in-person, for creating invoices, and for applying payments in an accurate, efficient and timely manner. Duties also include ensuring accuracy and efficiency of the operation, generation, and maintenance of customer accounts.

Essential Job Functions

· Answer phones and assist customers with questions and taking orders.

· Maintaining orders for dispatch

· Preparing customer invoices and processing of payments, transactions and account maintenance in compliance with financial policies and procedures.

· Performing day-to-day financial transactions, including invoicing, verifying, classifying, computing, posting and recording accounts data on a daily, weekly and monthly basis. Calculates daily sales and posts cash receipts.

· Reconcile accounts to ensure that all payments are accounted for and properly posted.

· Preparing, processing and distribution of monthly customer billing statements. Verification and resolution of any discrepancies found.

· Research, follow up, and resolve all internal or external inquiries or problems via phone, mail, or e-mail in a professional manner and within established customer service guidelines.

· Monitor all past due accounts on a weekly basis and effectively communicate with the appropriate parties as needed regarding the status of customer balances. Makes collection calls, as needed.

· Daily communication with Accounting Manager regarding AP/AR operations, invoice status & collections.

· Maintain and update appropriate (Excel/Google Docs) spreadsheets.

· Assist with other accounting-related activities as requested.

· Maintain customer tax exempt file.

· Recognize when sales tax should or should not be charged on vendor invoices.

· All other reasonable job duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills & Abilities

· Recent experience in accounts payable, receivable or other bookkeeping / accounting role.

· Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.

· Solid understanding of basic bookkeeping, accounting principles, fair credit practices and collection regulations.

· Hands-on experience with spreadsheets and accounting software; Peachtree Accounting experience preferred.

· Data entry skills along with a knack for numbers.

· Must be extremely detail-oriented with attention to accuracy.

· Strong problem identification and resolution skills.

· Ability to multi-task, prioritize, plan, execute and see projects through to completion.

· Excellent teamwork, customer-service, organization and negotiation skills.

· Must possess a strong work ethic and high level of moral judgment for handling confidential information and monetary transactions.

· Build and maintain relationships with internal and external customers, vendors and agencies.

· Strong written, verbal, and interpersonal communication skills required.

· Positive team attitude with ability to work well independently or in a group.

· High level of proficiency with Microsoft Office suite (Word, Excel, Outlook). Understanding of how to navigate and effectively use the internet.

· Ability to read/write English at a proficient level.

Minimum Requirements

· High school diploma or GED; supplemented by two or more years of clerical accounting experience; or an equivalent combination of education, certification, training, and/or experience.

· Minimum of 1 year experience in accounts payable, receivable or other bookkeeping / accounting role

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.

Preferred Qualifications

· Associates degree in Accounting, Finance or Business Administration

Supervisory Responsibility

· This position has no supervisory responsibilities.

Working Conditions

Majority of work performed in a general office environment with frequent interruptions and distractions; extended periods of time sitting and viewing computer monitor. Position may require occasional availability for extended hours.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person