What are the responsibilities and job description for the Parts Personnel position at Dick Hannah Chrysler Jeep Dodge?
We are seeking a dedicated and knowledgeable Parts Personnel to join our team. In this role, you will sell automotive parts to customers through various channels and manage the efficient flow of automotive parts in and out of our dealership. The ideal candidate will possess excellent customer service skills, excellent organizational skills, a solid understanding of automotive parts, and a proven ability to manage multiple sales channels effectively.
Parts Personnel Compensation and Benefits:
Automotive Parts Personnel Competitive Pay: 2% commission of parts gross profits, wholesale gross profit, and retail gross profit. Average monthly compensation of $5,000-$8000.
Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.
Paid Holidays: Hannah Motor Company offers at least 5 paid holidays per year to the Parts Personnel subject to completion of the introductory period and other eligibility requirements as per company policy.
Parts Personnel Responsibilities:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Pulls and fills orders from stock.
- Receives and unpacks materials and supplies.
- Reports damages and discrepancies for accounting, reimbursement, and record-keeping purposes.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on service repair order.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
Parts Personnel Qualifications:
- Excellent communication skills.
- Ability to prioritize.
- Ability to multi-task.
- Physical ability to use computer hardware/software.
At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $5,000 - $8,000
