Business Development Center Representative

Join Our Team at Dick Scott Automotive Group as an Internet Sales/Business Development Center Representative!

Are you looking for more than just a job? At Dick Scott Automotive Group, we’re searching for driven individuals ready to build a rewarding, long-term career. Our dealership is a family-owned, trusted name in the automotive industry with over 45 years of experience, and we believe in growing our team from within. This is your opportunity to become part of a team that values hard work, dedication, and a positive attitude.

Why Choose Dick Scott Automotive Group?

• Career Growth: We believe in helping our employees develop their skills and advance in their careers. Whether you’re new to the industry or an experienced professional, we provide the training and support you need to succeed.
• Competitive Compensation: Enjoy a competitive hourly wage based on experience PLUS commission, so your earnings reflect your efforts.
• Comprehensive Benefits: We offer medical, dental, vision, short- and long-term disability, a 401k plan, paid vacation, paid holidays, and an employee discount program.
• Family-Oriented Environment: As a family-owned business, we understand the importance of work-life balance and strive to create a positive and supportive work environment.

Position Overview: As an Internet Sales/Business Development Center Representative, you will be the first point of contact for our customers. You’ll play a crucial role in setting appointments, responding to inquiries, and providing exceptional customer service to ensure customer satisfaction. Your communication skills and attention to detail will help us create long-lasting relationships with our customers.

Key Responsibilities:

• Answer inbound sales and service calls and set appointments
• Follow up with customers to confirm satisfaction and verify appointment details
• Respond to vehicle internet inquiries with professionalism
• Work in a collaborative team environment with other internet sales team members
• Communicate via email, phone, text, and chat using proper grammar, spelling, and punctuation
• Enter customer information accurately into our CRM system
• Perform consistent follow-ups with existing customers to ensure they receive top-notch service

What We’re Looking For:

• A motivated individual eager to learn and grow in the automotive industry
• Strong organizational skills and the ability to multitask in a fast-paced setting
• Previous experience in a call center or automotive dealership is a plus, but we’re willing to train the right candidate
• Excellent written and verbal communication skills
• Familiarity with VinSolutions CRM and online chat tools is preferred
• Ability to work full-time with rotating Saturdays and flexible hours
• A commitment to professionalism and attention to detail
• High school diploma or equivalent required
• Authorized to work in the U.S. and able to pass a pre-employment background check

Join a Team That Invests in You: At Dick Scott Automotive Group, we don’t just want an employee—we want a team member who will be with us for years to come. We offer a supportive environment, continuous training, and opportunities for growth.

If you’re ready to take the next step in your career and join a company that values your contributions, apply today!

Job Type: Full-time

Pay: $13.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• communicating via email with customers: 1 year (Preferred)
• Automotive Dealership: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $13 - $25