Communications Officer I

Open

Emergency Communications

Posting Start Date

Posting End Date

Descriptions

Requirements

• Comply with all countywide and departmental policies and procedures.
• Receive, record and respond to requests for assistance from citizens, responders and outside agencies.
• Dispatch personnel and equipment for various emergency services agencies.
• Relay information to city and county service agencies.
• Research and relay criminal history information.
• Monitor and report inconsistencies in the performance of several vital computer and electronic systems.
• Other duties as assigned

• Multi-tasking
• Knowledge of agency policies and procedures
• Knowledge of certain state and federal regulations
• Knowledge of law enforcement communications procedures, computer applications and protocols
• Knowledge of geography of Dickinson County and the surrounding area
• Ability to communicate clearly, calmly and concisely in emergency situations
• Ability to concentrate on more than one conversation or task at a time
• Good interpersonal, oral and written communication skills
• Ability to type with accuracy and moderate speed
• Ability to operate computers and other office equipment
• Ability to read, interpret and write reports
• Ability to use common sense to handle situations not specifically trained on
• Ability to communicate effectively with customers, clients and other employees of the organization.
• Ability to communicate effectively, both orally and in writing using the English language.
• Skills in organization, mathematical processes, time management and a high degree of computer proficiency.
• Good interpersonal skills and the ability to interact well with others.
• Ability to multi-task and work independently.
• Ability to maintain confidentiality.
• Able to make independent decisions, use good judgment, accept results and receive constructive feedback in an appropriate positive manner.
• Able and willing to work with others toward achieving common goals. Demonstrate understanding of the importance of teamwork. Display positive attitude and support county policies and communicate properly.
• Demonstrate initiative in execution of work, comprehend instructions without close supervision and volunteers to assist others, produces the expected volume of work.
• Execute work thoroughly, accurately and in an organized manner.
• Accept responsibility and complete work assignments on schedule, without undue delays and within other established parameters.
• Maintain acceptable attendance and arrives and leaves at the prescribed times.
• Dress and groom appropriately for the job.
• Keep work area neat and orderly.

Certificate Needed