What are the responsibilities and job description for the Law Firm Software Trainer position at Dickinson Wright PLLC?
Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Law Firm Software Trainer are responsible for providing technical training to lawyers and support staff and creating training materials on a full time basis, unless otherwise arranged with the Firm. The Training candidate will work to support our team of lawyers and support staff to help deliver quality service to our clients. This is accomplished through state-of-the-art technological sophistication, a supportive working environment and the recognition that we must earn our reputation each and every day. Training staff report to the Training Manager.
Essential Duties and Responsibilities:
Essential duties and responsibilities of staff designated as Law Firm Software Trainer at the Firm include, but are not limited to:
- Conduct technical training in person and via Zoom to familiarize lawyers and staff with new and upgraded applications and tailor the training content based on the trainee.
- Create and review training materials including instructional videos, guides, and outlines.
- Assist in reviewing and updating training content in our Learning Management System.
- Must perform a variety of tasks including travel to various Dickinson Wright offices to introduce new hires to our systems, conduct virtual training via Zoom, document class participants, and work comfortably with other Trainers, Programmer/Analysts and Help Desk personnel to test upgrades and other changes to the system.
- The professional candidate will work with a team of Trainers under the general supervision of the Training Manager.
Qualifications, Skills and Abilities Required:
Law Firm Software Trainer must:
- Must have good working knowledge of Windows 10 and Microsoft Office 2016 Suite. Experience with Office 365 is a plus.
- Must be familiar with standard applications, document management systems, concepts, practices, and procedures within the legal field.
- Experience with NetDocuments, Styles in Microsoft Word, Camtasia, and/or Articulate is a plus.
- Looking for a self-starter with good judgment to help the Training Department accomplish its goals.
- Requires a bachelor's degree in a related field and/or 2-4 years of experience in the legal field or in a closely related area.
Working Conditions:
Normal law office environment with little exposure to noise, dust, temperature.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.
Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Ability to Relocate:
- Phoenix, AZ 85004: Relocate before starting work (Required)
Work Location: Hybrid remote in Phoenix, AZ 85004
Salary : $60,000 - $75,000