What are the responsibilities and job description for the Operations Manager position at Diedre Moire Corp.?
At Diedre Moire Corp., we are seeking a Customer Service Manager to oversee our manufacturing operations in Phenix, AL. This role is responsible for managing customer relationships, resolving issues, and providing exceptional service.
The ideal candidate will have experience in field service management, with a strong focus on customer satisfaction. They will lead a team of supervisors, directors, and other personnel to ensure seamless execution of our production lines.
We offer a competitive compensation package, including benefits such as medical, dental, and vision insurance. Our employees also enjoy paid time off, holidays, and opportunities for professional growth and development.
In this role, you will be responsible for:
- Developing and implementing customer service strategies
- Leading cross-functional teams to resolve complex issues
- Collaborating with internal stakeholders to improve processes and increase efficiency
- Providing coaching and training to team members to enhance their skills and knowledge
We value diversity, equity, and inclusion in the workplace. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.
