What are the responsibilities and job description for the Customer Service Advisor - Banker position at Dieterich Bank?
Key Responsibilities
* Assist customers with new account set up, transactions, and other services
* Provide online banking assistance, resolve fraud related questions, and address change requests
* Sell and promote our products and services
* Maintain confidentiality and resolve customer concerns
* Work Saturdays on a rotation basis
About Us
Dieterich Bank is a leading financial institution in South Central Illinois and the Metro East region. With 14 locations and a loan production office in South County, St. Louis, we offer a wide range of financial services to individuals and businesses. We're committed to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.
* Assist customers with new account set up, transactions, and other services
* Provide online banking assistance, resolve fraud related questions, and address change requests
* Sell and promote our products and services
* Maintain confidentiality and resolve customer concerns
* Work Saturdays on a rotation basis
About Us
Dieterich Bank is a leading financial institution in South Central Illinois and the Metro East region. With 14 locations and a loan production office in South County, St. Louis, we offer a wide range of financial services to individuals and businesses. We're committed to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it's a reality.