Demo

Customer Service - Diesel Technical Advisor

Jasper Engines
Jasper, IN Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/16/2025

Customer Service - Diesel Technical Advisor : As a member of the Headquarters Customer Service Team, the Diesel Technical Advisor is primarily responsible for answering phone calls from customers having either warranty and / or technical issues. In this role, you are troubleshooting technical issues that a mechanic may be having out in the field. Therefore, it is imperative that you have an understanding and knowledge of diesel engines. Experience diagnosing and repairing diesel engine applications is required.

  • NOTE : The Customer Service Diesel Technical Advisor is required to complete onsite training in Jasper, Indiana for a minimum of 6-8 weeks. Once training is complete, the Associate will work onsite at our Jasper facility or at one of our branches closest to your home.

What we offer :

  • Starting Pay Range : $19-21 / hour, based on experience
  • Medical, dental, vision & prescription insurance after 30 days
  • Paid Time Off (PTO) 10 paid holidays after 30 days
  • Two retirement plans (401K with company match Employee Stock Ownership Plan)
  • Monthly and Quarterly bonus
  • On the job training
  • And, so much more!
  • What you'll do :

  • Build and sustain relationships with customers
  • Answer phone calls from customers who have warranty or technical issues
  • Troubleshoot and help resolve the customers concerns
  • Provide professional and quality customer care
  • Who we are looking for :

  • 2-4-year automotive degree and / or related automotive industry experience preferred
  • Computer knowledge and keyboarding skills
  • Excellent interpersonal skills and communication
  • Driven to solve problems with advanced knowledge and technical detail in diesel engines
  • Organized and detail oriented
  • Analytical problem solver and decision maker; quick thinker
  • Before you begin your application, please click 'Link' to take a short assessment ( Link ). Once you have completed the assessment, return to this page to begin the application.

    Jasper Engines & Transmissions is an Equal Opportunity Employer. JASPER is an at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.

    Other details

  • Job Family JET
  • Pay Type Hourly
  • Apply Now

    Salary : $19 - $21

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service - Diesel Technical Advisor?

    Sign up to receive alerts about other jobs on the Customer Service - Diesel Technical Advisor career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $49,707 - $66,695
    Income Estimation: 
    $62,239 - $76,399
    Income Estimation: 
    $56,866 - $72,428
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Jasper Engines

    Jasper Engines
    Hired Organization Address Indianapolis, IN Full Time
    Join one of our 50 branch locations throughout the United States and become a part of the JASPER family. JASPER is the n...
    Jasper Engines
    Hired Organization Address Wyoming, MI Full Time
    Who We Are : Weller Truck Parts began its history in Muskegon, Michigan in 1928 when Harry Weller, a small body shop own...
    Jasper Engines
    Hired Organization Address Columbia, SC Full Time
    Join one of our 50 branch locations throughout the United States and become a part of the JASPER family. JASPER is the n...
    Jasper Engines
    Hired Organization Address Lockport, IL Full Time
    Click here for a job description : Click here to learn more about JASPER : Join one of our 50 branch locations throughou...

    Not the job you're looking for? Here are some other Customer Service - Diesel Technical Advisor jobs in the Jasper, IN area that may be a better fit.

    Customer Service - Diesel Technical Advisor

    Jasper Holdings Inc., Jasper, IN

    Afternoon Shift Diesel Service Technician

    Sternberg International Truck Sales & Service, Jasper, IN

    AI Assistant is available now!

    Feel free to start your new journey!