CLM IT Technical Lead

Position Title: Senior Manager, CLM Technical Lead

Location: Dallas

Your role

The Senior Manager, CLM Technical Lead will be responsible for leading the design, implementation, and support of robust Conga CLM (Contract Lifecycle Management) solutions within our organization. This role will require an in-depth knowledge of Conga CLM functionalities, Salesforce platform development, and the ability to successfully translate business requirements into technical solutions. The ideal candidate will have strong experience in Conga CLM service delivery, including managing implementation teams and internal resources, and will be adept at delivering requirements on time, within budget, and to a high standard of quality.

What you’ll do

• Lead and manage the end-to-end technical delivery and support of Conga CLM solutions, ensuring they are robust, scalable, follow best practices, and align with business requirements.
• Lead a team of Conga CLM resources to ensure high-quality service delivery, alongside collaborating with implementation partners.
• Work with business stakeholders to understand their business processes, requirements, and priorities. Need to ensure the business has trust in the tech team in the ability to deliver quality work in a timely manner.
• Evaluate and recommend optimal Conga CLM solution options to meet business needs.
• Act as the primary point of contact for all technical inquiries related to Conga CLM.
• Build a strong understanding of the end to end processes and implementation.
• Work closely with cross-functional business and tech teams to develop customized solutions using Conga CLM and consider cross functional impacts.
• Proactively fix any issues to prevent them go forward
• Raise any risks and blockers immediately and work with the team to address them

What you’ll need

• Must be a citizen or green card holder with broad experience in IT service delivery, with a strong focus on Conga CLM and Salesforce systems.
• Expertise in Conga CLM and Salesforce.
• In-depth understanding of Conga CLM architecture, functionalities, configuration, and integration capabilities.
• Experience in Project delivery with Conga CLM and Salesforce.
• End-to-End implementations with integration with CPQ, ERP, eCommerce, and Partner Portals.
• Should be well versed in Salesforce, CRM architecture, CPQ and ERP Architecture.
• Excellent communication, leadership and interpersonal skills.
• Experience in all aspects of Conga CLM and Salesforce Administration and Configuration.
• Solution Design for the Integration of Conga CLM with the rest of the applications.
• Experience with cloud platforms, security, integration, and scrum agile delivery model.
• Conga CLM and Salesforce certification are a plus

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

A bit about our Digital team

IT

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more. [EN1]

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.