What are the responsibilities and job description for the ServiceNow Administrator - Pontiac, MI position at Digital Technology Solutions?
Job Details
DTS is looking for ServiceNow Administrator for our direct client Position in Pontiac, MI
SaaS Platform Administrator
- The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.
- This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
- In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
- The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
- The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
- The candidate must have 5 years of hands-on experience administering ServiceNow.
- Have excellent problem solving skills, and strong written and verbal communication skills.
DTS offers excellent compensation package.
Contact:
Kuldeep Singh
Team Lead
Digital Technology Solutions
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