What are the responsibilities and job description for the ServiceNow Administrator - Pontiac, MI position at Digital Technology Solutions?
Job Details
DTS is looking for ServiceNow Administrator for our direct client Position in Pontiac, MI
SaaS Platform Administrator
- The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.
- This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
- In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
- The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
- The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
- The candidate must have 5 years of hands-on experience administering ServiceNow.
- Have excellent problem solving skills, and strong written and verbal communication skills.
DTS offers excellent compensation package.
Contact:
Kuldeep Singh
Team Lead
Digital Technology Solutions
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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