What are the responsibilities and job description for the Audio Visual Commissioning Augmentation position at Digitive LLC?
Job Details
Job Title: Audio Visual Commissioning Augmentation
Job Location:-Charlotte, NC
Work Model: Onsite (No Hybrid/Remote)
Shift: Day
Job Summary:
Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
Experience: 10 to 14 years
Job Location:-Charlotte, NC
Work Model: Onsite (No Hybrid/Remote)
Shift: Day
Job Summary:
Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
Experience: 10 to 14 years
Required Skills:
Audio/Video Conferencing
Microsoft Teams
Cisco Webex Calling
Cisco Webex Contact Center
Teams Admin Center
Teams Live Stream
Cisco Webex
Cisco Webex Control Hub
Video Conferencing Systems
Audio/Video Conferencing
Microsoft Teams
Cisco Webex Calling
Cisco Webex Contact Center
Teams Admin Center
Teams Live Stream
Cisco Webex
Cisco Webex Control Hub
Video Conferencing Systems
Technical Responsibilities:
1. Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
2. In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
3. Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
4. Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
5. Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.
Business Responsibilities:
1. Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
2. Full-time, in-office presence required.
3. Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
4. Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
5. Comfortable navigating ambiguity and performing well under pressure.
6. Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
7. Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
8. Consistently maintain a positive and proactive attitude.
9. Strong written, verbal, and presentation skills.
10. Capable of managing time effectively, including task prioritization.
11. Committed to adhering to industry standards and Truist best practices.
Essential Duties and Responsibilities:
1. Deep understanding of conferencing infrastructure.
2. Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
3. Manage and resolve escalated issues quickly and efficiently.
4. Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical/business stakeholders.
5. Stay updated on industry trends and innovations related to conferencing and collaboration technologies.
Certifications Required: Relevant Certifications Needed
1. Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
2. In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
3. Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
4. Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
5. Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.
Business Responsibilities:
1. Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
2. Full-time, in-office presence required.
3. Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
4. Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
5. Comfortable navigating ambiguity and performing well under pressure.
6. Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
7. Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
8. Consistently maintain a positive and proactive attitude.
9. Strong written, verbal, and presentation skills.
10. Capable of managing time effectively, including task prioritization.
11. Committed to adhering to industry standards and Truist best practices.
Essential Duties and Responsibilities:
1. Deep understanding of conferencing infrastructure.
2. Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
3. Manage and resolve escalated issues quickly and efficiently.
4. Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical/business stakeholders.
5. Stay updated on industry trends and innovations related to conferencing and collaboration technologies.
Certifications Required: Relevant Certifications Needed
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