What are the responsibilities and job description for the Audio Visual Commissioning Augmentation position at TekWissen LLC?
Job Details
Job Description
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: Audio Visual Commissioning Augmentation
Work Location: Charlotte, NC 28202
Duration: 12 Months
Job Type: Onsite
Work Type: Contract
Shift: Day
Job Summary:
- Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
Required Skills:
- Audio/Video Conferencing
- Microsoft Teams
- Cisco Webex Calling
- Cisco Webex Contact Center
- Teams Admin Center
- Teams Live Stream
- Cisco Webex
- Cisco Webex Control Hub
- Video Conferencing Systems
Responsibilities:
Technical Responsibilities:
- Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
- In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
- Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
- Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
- Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.
Business Responsibilities:
- Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
- Full-time, in-office presence required.
- Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
- Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
- Comfortable navigating ambiguity and performing well under pressure.
- Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
- Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
- Consistently maintain a positive and proactive attitude.
- Strong written, verbal, and presentation skills.
- Capable of managing time effectively, including task prioritization.
- Committed to adhering to industry standards and Truist best practices.
Essential Duties and Responsibilities:
- Deep understanding of conferencing infrastructure.
- Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
- Manage and resolve escalated issues quickly and efficiently.
- Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical/business stakeholders.
- Stay updated on industry trends and innovations related to conferencing and collaboration technologies.
- Certifications Required: Relevant Certifications Needed
Years of Experience:
- 10-14 Years of Experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
