What are the responsibilities and job description for the Cosmetics Treatment Manager position at Dillard’s Department Store Fashion Place?
Overview
We are seeking a dedicated and dynamic Treatment Manager to join our team. The ideal candidate will have a passion for the beauty industry and a strong background in sales and customer service. As a Treatment Manager, you will oversee treatment operations, ensuring that clients receive exceptional service while managing a team of professionals. This role requires excellent organizational skills, the ability to multitask, and proficiency in salon software. Multilingual candidates are highly encouraged to apply.
Responsibilities
- Manage daily operations of the treatment department, ensuring high standards of service and client satisfaction.
- Train and supervise staff on treatment protocols, customer service techniques, and product knowledge.
- Develop and implement sales strategies to promote beauty cosmetics and treatments.
- Maintain accurate records of client treatments and preferences using salon software.
- Handle client inquiries and resolve any issues with professionalism and courtesy.
- Utilize social media management skills to promote services and engage with clients online.
- Monitor inventory levels of beauty products and supplies, placing orders as necessary.
- Conduct regular team meetings to motivate staff and discuss performance metrics.
Requirements
- Proven experience in a managerial role within the beauty or retail industry.
- Strong sales skills with a track record of achieving targets.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in salon software for scheduling and client management.
- Bilingual or multilingual abilities are highly desirable for effective communication with diverse clientele.
- Strong phone etiquette to handle client calls professionally.
- Familiarity with retail math to analyze sales data effectively.
- A passion for beauty cosmetics sales and an understanding of current trends in the industry.
Join our team as a Treatment Manager where your leadership will help shape the client experience while driving business success!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $25