What are the responsibilities and job description for the Sales Support Manager Dillard’s Rolling Oaks position at Dillard's, Inc.?
A dock manager must recruit, coach and supervise all associates assigned to the area, including review job performance, address disciplinary concerns and motivate all associates to achieve established goals
A dock manager must follow company procedures, ensuring a clean and safe environment for staff and visiting customers, maintaining records, and solving any freight issues that may arise
A dock manager directs all activities in the assigned area including staffing, inventory control and housekeeping and dressing room maintenance
A dock manager must participate in all store opening/closing procedures, assists with associate and/or customers concerns and any other duties assigned or apparent that are necessary for business operations
To participate in the selection of a high-performance team
To maintain a high-performance team through educating, coaching, motivating, and appraising performance
To set, communicate, and monitor your team's productivity and service goals, monitor associate productivity and service levels, and provide on-going feedback
To manage the team's schedule within budgeted hours and based on business needs
To assign sales support associates day-to day tasks and direct their work
To exercise independent judgement in the hiring, promoting, assignment, and compensation of your team, and in conjunction with the Store Manager and Assistant Store Manager to effectively recommend such action
To recommend and administer discipline up to and including discharge, in coordination with the Store Manager and Assistant Store Manager
Responsibilities also include serving as your team's leader by modeling and instructing all sales support functions and achieving the highest levels of service indicators
It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager
Fitting rooms cleaned, dusted and vacuumed daily
Sales floor vacuumed and cleaned daily
Highly motivated and results orientated
Talking and hearing occur continuously in the process of interacting with employees and customers
Vision occurs continuously in the process of merchandising, and interaction with customers
Requires manual dexterity to perform product demonstrations with customers
Job Type: Full-time
Schedule:
- Holidays
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- San Antonio, TX 78247: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Management: 1 year (Required)
Work Location: One location
