Dental Scheduler and Phone Receptionist

We are a privately owned, general dental group with 10 locations in the Ohio. As our patient base continues to grow, we are now looking for a hardworking and passionate receptionist to join our amazing team.

This position is located in our call center. Job duties include but are not limited to: answering incoming phone calls, insurance verification, posting insurance payments, calling insurance companies regarding outstanding claims, researching patient balances and credits, scheduling appointments, and working shifts in the dental offices to help cover vacations and leaves.

Our mission is to impact our community in a positive way by delivering top quality dentistry that increases the oral and systemic health of our patients. We are looking for a candidate that has a passion for serving others and works great in a team.

We are proud of our positive culture and the caring environment that extends from our patients to our team. It is imperative to us that every team member feels a part of our family and has the opportunity to achieve their dreams professionally and personally. For this reason, we offer an extensive list of benefits and amazing incentive bonus system on top of a base salary.

We constantly strive for excellence which is why we provide extensive training to our entire administrative team. Our goal is to increase productivity for our practice and create a wonderful experience for our patients.

Our six locations are in Westerville, Columbus, Blacklick, Delaware, Sunbury, and the Short North. All locations offer state of the art equipment and is frequently upgraded to stay ahead of the curve. In our practices, we offer specialty services such as posterior endodontics, implant placement, orthodontics, sleep apnea and much more!

We are open to all applicants, but previous experience in the dental field is a bonus. If you believe you are a great fit for our team, please do not hesitate to apply! We look forward to speaking with you!

List of attributes include:

• Excellent, consistent, and professional presentation
• Experience using Dentrix
• Verbal and written communication
• Listening and interpersonal skills
• Multitasking and time management
• Answering calls and scheduling patients
• Creating impactful and positive first impressions
• Present treatment plans to patients
• Coordinate with doctor team about diagnosis and treatment planning
• Collect payment for treatments
• Call center experience

http://www.healthysmiles.com

Job Types: Full-time, Part-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Dental: 1 year (Preferred)

Work Location: In person

Salary : $18 - $26