What are the responsibilities and job description for the Collision Center GM position at Dimmitt Automotive Group?
Company Description
Dimmitt Automotive Group has been a cornerstone of the Florida Gulf Coast and Greater Tampa Bay communities for over 100 years. As a certified collision center, we provide exceptional auto body repair services.
Our state-of-the-art, 40,000-square-foot, temperature-controlled Certified Collision Center demonstrates our unwavering commitment to delivering world-class service for premium vehicles. Specializing in body, paint, and collision repairs, we proudly operate the largest Aluminum Certified Collision Center on Florida’s west coast. Located in Oldsmar, our services extend throughout Tampa Bay and the Florida Gulf Coast, including Clearwater, St. Petersburg, Brandon, Port Richey, Sarasota, Wesley Chapel, and beyond.
Job Description
POSITION RESPONSIBILITY:
The Collision Center General Manager holds primary responsibility for the successful operation of the entire Collision Center. This role includes developing and executing strategic business plans that ensure sustainable profitability and ongoing growth. The General Manager will lead by planning, motivating, and coordinating all departmental activities, while also cultivating business relationships with insurance adjusters, customers, and other sources to maintain adequate sales volumes. Key objectives include delivering reasonable operating profits, ensuring customer satisfaction, and controlling expenses.
ESSENTIAL DUTIES AND TASKS:
- Exemplify the Company’s mission statement by being an empowered, passionate, and positive leader who provides exceptional personalized service to customers and the community. Uphold the Standards of Excellence set forth by Dimmitt Automotive Group.
- Develop and present the Collision Center’s annual operational plan.
- Analyze monthly forecasts and recommend improvements where necessary.
- Ensure full compliance with industry regulations and standards.
- Manage all personnel functions within the Collision Center, including interviewing, hiring, evaluating performance, recognizing achievements, and handling terminations.
- Ensure quality control over the work produced by Service Technicians.
- Stay informed about industry trends, best practices, and developments related to SOP (Standard Operating Procedures).
- Perform other duties as assigned.
JOB REQUIREMENTS:
The following qualifications are representative of the minimum levels of knowledge, skills, and abilities required to perform this job successfully.
Skills and Abilities:
- Create and maintain a safe work environment by adhering to and enforcing all safety regulations and practices as outlined in the Company’s Safety Program.
- Foster an environment of dignity, respect, and compassion for all team members.
- Provide superior quality service to both internal and external customers.
- Be an innovative, proactive, and team-oriented leader focused on continuous improvement.
- Stay current on and comply with federal, state, and local regulations affecting Collision Center operations, including hazardous waste disposal and OSHA right-to-know requirements.
QUALIFICATIONS:
Education/Training:
- At least five years of experience managing operations of a Certified Collision Center.
- Proven success in sustaining profitability and driving market growth.
- Strong working knowledge of body repair methods.
- Excellent communication, leadership, and managerial skills.
- Valid in-state driver’s license with a clean driving record.
- High school diploma or equivalent required.
Benefits
Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
- Medical
- Health Savings Account
- Telehealth
- Dental
- Vision
- Basic Group Life and AD&D – Employer Provided
- Voluntary Life Insurance – Employee / Spouse / Child(ren)
- Long Term Disability
- Short Term Disability
- Accident/Critical Illness
- 401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years
Wait, there’s more!
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Associate Discounts on Vehicle Purchases, Parts, and Service
