What are the responsibilities and job description for the Bilingual Front Desk Dental Receptionist position at Dino Kids Dental of Raleigh?
Our work environment includes:
- Company perks
- Relaxed atmosphere
Join a group of energetic, passionate professionals that love what they do! Our team takes great pride in providing a positive environment and experience for all of our patients. If you want to work for the best and you can demonstrate the right background, attitude, and willingness to please people, we would like to hear from you. Send us your resume.
Enjoy the following perks:
- Great benefits/vacation package
- Supportive/passionate team
- Supportive/passionate leaders
- Amazing Culture
- Advancing Career Opportunities
Responsibilities
- Works closely with the doctor to ensure that the dental patient understands the treatment itself and why it is needed
- Answering calls, email requests, patient texts in a timely and professional manner.
- Responsible for collecting balances, patient coinsurance, and/or deposits.
- Documentation of all patient encounter both verbal and in office
- Responsible for presenting financial options and scheduling the patient's next appointment
- Responsible for following up on presented treatment plans and clinical needs of the patient to include prior approvals, medical clearance, and post op care.
- Responsible for accuracy of legal clinical documents
- Responsible for providing WOW service to each and every patient
Qualifications
- Love, live, and breathe dentistry, just like us!
- Prefer at least 1 year of experience as a dental treatment coordinator, but willing to train if you are bilingual in Spanish
- Above normal typing speeds/skills, to include maneuverability with computer software, and clear knowledge of either Google Sheets or Excel.
- Have a clear understanding of Dental Insurance, waiting periods, and other limitations
- Capable of problem solving
- Have a great, outgoing personality!! This is a must
- Ability to thoroughly explain treatment plans, accounts, and financial options
- High functioning of basic mathematic skills.
- Willingness to assist patients to complete their financial applications
- Love setting goals and crushing them! We can't wait to hear from you!
- Availability to work evenings and weekends are required, please only apply if you are available to work these hours
We are committed to providing excellent services for our patients. We focus on high-quality customer service, with timely and excellent clinical results.
Come join us!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $23