What are the responsibilities and job description for the Dental Assistant/Front Desk Receptionist position at Parkway Dental?
Job Overview
We are seeking a friendly Dental Assistant/ Front Desk Receptionist to join our team. The ideal candidate will the first point of contact for our dental patients, providing exceptional customer service and support. This role requires strong clerical skills, proficiency with dental software and the ability to manage multiple tasks efficiently while maintaining a welcoming environment.
Responsibilities
- Greet and assist patients and visitors in a professional manner.
- Manage incoming calls, emails, and inquiries, ensuring timely responses.
- Schedule appointments
- X-ray certified to help with emergencies if needed
- Maintain accurate filing of dental insurance claims.
- Assist with clerical duties such as data entry, typing, and maintaining office supplies.
- Support dental receptionist tasks, including patient check-in/check-out processes.
Skills
- Proficient in dental software (Docs, Sheets, Calendar).
- Strong typing skills with attention to detail.
- Excellent customer service skills with a focus on patient satisfaction.
- Experience in calendar management to coordinate appointments effectively.
- Previous experience as a dental receptionist or in a similar clerical role is preferred but not required.
- Strong communication skills, both verbal and written, to interact effectively with clients and team members.
Join our team as a Front Desk Receptionist where your contributions will make a difference in creating a positive experience for our patients
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- Day shift
Ability to Commute:
- Cary, NC 27513 (Required)
Ability to Relocate:
- Cary, NC 27513: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
