What are the responsibilities and job description for the Dental Front Desk Receptionist position at Tar Heel Periodontics and Implant Dentistry?
REPORTS TO: General Manager
JOB HOURS: Monday-Thursday 8am-5pm Friday 8am-4pm
POSITION SUMMARY: This position is the first impression of the office for anyone who comes in. Responsible for communication with patients, referring offices, and internal staff. First step of coordinating patient flow from arrival to dismissal.
PRIMARY DUTIES
Handling patient and inter-office communication via phone, email, fax, etc.
Scheduling and confirming patient appointments
Entering patient information, referral information, etc.
Accept and enter patient payments.
Maintain patient records and coordinate patient flow.
Verifying Insurance
Track unscheduled appointments and reach out to patients to schedule.
Manage and control the daily, weekly, and monthly schedule in order to meet the practice production and collection goals.
DESIRED SKILLS
Strong dental knowledge
Minimum one year experience in general or specialty dentistry
Basic computer/software knowledge
Warm and friendly personality
Detail-oriented and process-driven
Dental insurance knowledge is preferred
CORE COMPETENCIES
Exceptional communication skills
Ability to work independently and unsupervised
Ability to maintain professional demeanor at all times, even under stress
Ability to maintain an outgoing, friendly attitude with patients and staff even under pressure
Ability to work with interruptions and to manage multiple priorities
Ability to speak, understand, and write fluent English
Ability to view patient needs as a top priority
WORKING CONDITIONS
Clinical and office environment
Variable amounts of standing, sitting, and walking
*Resume must be submitted for consideration.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Administrative Duties:
- Scheduling
- Answering and routing phone calls
- Greeting visitors
Setting:
- Medical
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Ergonomic Workspace:
- Yes
This Job Is:
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.really.com/fair-chance)
- Open to applicants who do not have a college diploma
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Garner, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20
