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Guest Service Supervisor

Dinosaur Outpost
Las Vegas, NV Full Time
POSTED ON 12/7/2024
AVAILABLE BEFORE 1/24/2025

Dinosaur Outpost is seeking a dedicated and friendly Supervisor to join our team! This role is essential in providing exceptional service to our guests and Rangers. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to handle various tasks efficiently in a fast-paced environment.

Job Duties Include But Not Limited To The Following:

Supervisor responsibilities at Open:

  • First member to arrive and activate venue.
  • Open cash drawers for admission area and retail area.
  • Set up activities in all venue areas.

Supervisor responsibilities at Close:

  • Last member to exit venue and deactivate venue.
  • Close cash drawers for admission area and retail area.
  • Walk venue prior to exiting to ensure all secure.

Floor Responsibilities:

  • Address colleagues, management and guests respectfully.
  • Provide a welcoming and positive attitude toward all guests.
  • Engage with guests to enhance experiences.
  • Uphold zero-tolerance for negativity.
  • Active listening and follow-through of management's day-to-day operational requests.
  • Successfully operate all areas in the venue.
  • Cover colleagues breaks as requested.
  • Assist management with special events, birthday parties and venue promotions.
  • Monitor inventory supplies and merchandise - coordinate the reordering with management.
  • Listen and respond to colleagues' feedback, concerns and suggestions.
  • Communicate all feedback with management.
  • Assist management in the progressive verbal and written disciplinary actions of colleagues as needed.
  • Perform duties throughout the venue as requested from management.
  • Perform cleaning duties as requested.

Pay

  • The hourly rate is $21.00 per hour.

Status

  • This is a full-time position.

Workdays / Hours

  • Schedule will vary weekly to accommodate business needs. Must be able to work Saturday and Sunday.

Venue Requirement

  • Maintain a Southern Nevada Food Handler Safety Card.

Employee Benefits

  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • 401K Matching

Required Education

  • High School Diploma

Required Experience

  • 2 years supervisory role

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Holidays
  • Morning shift

Work Location: In person

Salary : $21

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