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Shelter Resource Staff

Diocese of Gaylord
Alpena, MI Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 3/23/2025
Position: Shelter Resource Staff
All Saints of Alpena
Employment Type: Part-Time
Location: Alpena, MI

Hours: Shifts vary Monday – Sunday from 5:30 pm through 8:30 am.
REPORTS TO: Director of Center of Charity
SUMMARY:
The position requires a commitment to engaging homeless individuals with trauma-informed dignity and respect. Provides direct care, guidance, and supervision to shelter residents; assists in oversight of routines of a nightly stay in a shelter setting; fosters positive socialization and interaction among residents; participates in supervisory, training, and staff meetings as required; carries out any other assignments as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Develops healthy relationships with clients and contributes to developing a positive atmosphere within the Center of Charity.
  • Respond to client concerns, communicate and document issues and problems via log entries, narratives, and incident reports.
  • Completes all mandated daily records of resident census documentation.
  • Serves a security role to ensure orderly entrance and exit of residents and to escort out unauthorized persons and disruptive clients; makes rounds of the facility and grounds to identify any safety hazards, damages or need for maintenance repairs.
  • Crisis intervention: Ability to identify clients at risk of self-destructive or high-risk behaviors and de-escalate potentially volatile situations.
  • Assist in serving prepared meals and laundering of bed linens.
  • Provides general cleaning and housekeeping support to custodial staff as required to maintain safe and sanitary conditions on a 24-hour basis.
  • Attends staff meetings and in-service training workshops when required.
MINIMUM JOB REQUIREMENTS:
High School diploma/GED, Knowledge of alcohol, drug, and mental health issues, and a valid driver’s license. Employment is contingent upon satisfactory results of a criminal background investigation.

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