Human Resources Generalist

Description

The Diocese of Orlando is seeking a skilled and service-oriented HR Generalist to join our Human Resources Secretariat. This is a hands-on, tactical role supporting day-to-day HR operations across the Diocese, including our parishes, schools, and affiliated entities.

In this position, you’ll handle a wide range of responsibilities, including recruitment, onboarding, compensation, training, employee relations, performance management, organizational development, and payroll. You’ll serve as a trusted adviser to local entities and ensure compliance with employment laws and diocesan policies.

We’re looking for someone with strong experience, independent initiative, and a collaborative spirit. The ideal candidate will have a bachelor’s degree in HR or a related field, at least three years of progressive HR experience, and an understanding of HR best practices. HR certification and bilingual Spanish skills are a plus.

This is a great opportunity to make a meaningful impact in a mission-driven environment.

Reports to: Secretary for Human Resources / Senior Director of Human Resources.

The Diocese of Orlando four core values lay the foundation for the work performed by its employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living.

2. Respect: Affirming each person’s God-given dignity and uniqueness.

3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.

4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties and functions, as outlined herein, is intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Performs work in all functions within the human resources secretariat, including recruitment and selection, classification and compensation, training, employee relations, performance management, organizational development, and other employment-related activities with a customer-first focus.
• Participates in the Diocese of Orlando’s recruitment strategy by representing the organization at various job fairs and hiring events; maintains positive and professional communications with applicants and job candidates throughout the hiring process.
• Performs full cycle recruitment and selection functions for assigned positions/entities including scheduling, preparing, and releasing job postings, screening applications, and communicating with applicants regarding status. Works with hiring managers to create assessments and to prepare and conduct interviews; administers assessments; conducts verifications of employment and reference checks; schedules and prepares documents for pre-employment physicals and other pre-employment checks, as required. Creates, maintains, updates and archives recruitment documents and HRIS records.
• Monitors careers web page to ensure postings are polished and created in accordance with policies and procedures; works with entities to assist with addressing any deficiencies. Assists with recruitment activities for diocesan entities, including communicating with departments/offices about staffing needs.  
• Performs tasks related to the Diocese’s employment eligibility authorization/I-9 process by leveraging a thorough understanding of applicable rules/regulations to ensure all Diocesan entities are in compliance with applicable laws/policies.
• Coordinates, implements, and facilitates on-boarding and new hire orientation; prepares packets for new hire orientation; prepares and sends on-boarding information to new hires; and assists with the preparation and facilitation of quarterly orientation programs.
• Reviews all employment actions in the HRIS system. Ensures documentation is accurate and sufficient. 
• Assists with organizational reviews of diocesan entities, and audits diocesan entities for compliance with HR regulations as directed by supervisor.
• Assists with developing, updating, and standardizing job descriptions for all diocesan positions; maintains current the Diocesan Job Description Bank. 
• Maintains a thorough knowledge of Diocesan organizational structure/hierarchy and key leadership (Pastors, principals, business administrators, and more). 
• Acts as a resource to diocesan entities by interpreting Diocesan employment policies and procedures and advising actions in compliance with appropriate local, state, and federal employment laws and regulations. 
• Assists with the review and approval of timecards for diocesan locations as requested by the Senior Director of Human Resources; may be responsible for processing the full-payroll cycle for one or more locations in which case: takes instruction from Payroll Manager and attends payroll team meetings.
• Responds to inquiries from diocesan management and employees regarding proper personnel policies and procedures, benefit plans, job descriptions, performance evaluations, recruiting, hiring, FLSA, and workers compensation.
• Under direct supervision of the HR Senior Director, assists with internal investigations upon receiving legitimate complaints or allegations of misconduct involving lay employees. 
• Assists HR Senior Director with grievance process, including initiating contact with claimants, collecting necessary documentation, and coordinating information with Grievance Panel’s review.
• Assists with the performance management program for diocesan entities including coordinating the migration to electronic forms in the HRIS system.
• Processes written and telephone request for employment/mortgage verification by retrieving information from computer and personnel records. Serves as the primary point of contact for verifications of employment for all former Diocesan personnel.
• Assists HR Compliance Coordinator with receiving and responding to routine unemployment claims using employee separation documents; confers with Assistant Director of HR Compliance and HR Compliance Coordinator as needed. Assists the Assistant Director of HR Compliance and the HR Compliance Coordinator in preparing documentation for unemployment appeal hearings as directed.
• Assists the HR Compliance Coordinator with the coordination of leaves of absence and return to work in accordance with physician orders and applicable laws, policies, and procedures. 
• Maintains current, relevant demographic and salary data for timely completion and submission of annual EEO-1 report for all Diocesan locations.
• Assists in the facilitation of development training initiatives. Schedules participants into training sessions. Tracks participants and training records. Enters training records into HRIS and maintains it.
• Collaborates with HR Senior Director in arranging training sessions/workshops/programs to disseminate business information through the Diocese. Makes presentations at various meetings throughout the Diocese as needed.
• Helps maintain HR database by insuring accuracy of system, prepares, tabulates, and analyzes regular or on-demand reports. Contributes to the HR team effort by updating information on current employees and inactive/terminated employees. Collects data for demographic research when requested from management.
• Compiles or monitors various administrative and statistical data pertaining to human resource operations; performs research as needed; makes applicable calculations; analyzes data and identifies trends; prepares or generates reports; and maintains records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing professional networks; participating in professional societies 
• Performs moderately complex work under limited supervision and maintains professional discretion in processing matters of a sensitive or confidential nature from both a legal and ethical perspective. 
• Performs other duties as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

Bachelor’s degree from an accredited college or university in human resources management or related field and three (3) years’ progressive experience in human resources. Professional HR certification is a plus. Knowledge and understanding of church organizations and operational procedures and/or specific experience in a complex, multi-unit nonprofit organization desired. Proficient in technology applications. Bi-lingual in Spanish preferred.

OTHER SKILLS AND ABILITIES

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to function in a managerial capacity for a major organizational unit requiring significant internal and external interaction.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion.

Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.

Situational Reasoning: 

Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

• Ability to multi-task and remain flexible in fast-paced environment.
• Strong interpersonal, written, and verbal communication skills, including ability to produce clear, concise reports and recommendations and make presentations to varied groups.
• Possesses the ability to interact effectively in a broad range of situations and deal with the pressure of time and changing conditions.
• Sets an ethical and pastoral tone for diocesan conduct.
• Able to quickly earn the confidence of those with whom this individual collaborates and coordinates information, including other secretariat heads, directors, members of various diocesan and parish committees, and clergy.
• Possesses skills in forensic interviewing and records management.
• Knowledgeable about federal and state laws, including but not limited to Title VII, ADA, FMLA, FLSA and Florida Wage and Hour laws.
• Ability to work with diverse populations and leadership styles.
• Exercise prudential and pastoral judgment in the application and interpretation of all elements and mandates of Diocesan policies.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends on rare occasions. Must be willing to work in conditions of stress and function well under pressure. 

PHYSICAL and SENSORY REQUIREMENTS

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed in usual office conditions.  

Please note: This is a fully in-office position based at the Chancery with no opportunity for remote work. The role also requires some travel to various locations across the nine counties served by the Diocese of Orlando to visit parishes, schools, etc.