What are the responsibilities and job description for the Receptionist/Bilingual Clerk, Cristo Rey San José Jesuit High School position at Diocese of San Jose (DSJ)?
CRSJ VISION
Through a culture of joyful learning, Cristo Rey San José celebrates and develops students’ unique gifts as they encounter God’s love and become leaders who shape society with and for others.
CRSJ MISSION
Cristo Rey San José is a Jesuit, Catholic college-prep high school where students of any faith commit to a rigorous curriculum and professional work experience. Students realize their inherent potential and prepare to complete a post-secondary education that will set them on a path toward a sustainable, fulfilling future. Through the Ignatian charism of cura personalis, students facing barriers to opportunity become leaders filled with passion, purpose, confidence and conscience.
POSITION SUMMARY:
The Receptionist/Bilingual Clerk plays a critical role in creating a positive, professional, organized, and welcoming environment at Cristo Rey San José Jesuit High School. As the first point of contact for students, parents/guardians, and visitors, this role ensures smooth operations at the front desk, answers phones, and provides essential information. The position also supports the Academic Leadership Team (ALT) by managing attendance records, assisting with student needs, and providing administrative help to school leadership. Fluency in both Spanish and English is essential for effective translation and communication with the diverse school community.
ESSENTIAL DUTIES:
Front Desk
As the first face of the school, welcome students, parents/guardians, and guests, monitor the front door and answer telephones and provide routine information.
Acts as Receptionist/Bilingual Clerk for the Main Office and the common area outside the offices of the Academic Leadership Team.
Administer basic first aid to students in need.
Must be able to speak and write fluently in Spanish in order to translate for faculty and staff as needed – may include documents and special events.
Attendance
Manage attendance including working directly with students (e.g. assigning late slips and distributing detention notices), parents/guardians (e.g. completing absentee phone calls and other communication needs) and the academic leadership team (e.g. maintaining attendance records, ensuring accurate record keeping in Powerschool as well as generating attendance reports).
Communicate to and collaborate with various internal stakeholders including teachers, academic counseling, personal counseling, admissions and CWSP.
Support Academic Leadership Team (ALT)
Provide administrative support as needed to the Principal, Assistant Principal, Dean of Student Culture and Director of Student Activities. Support may include assisting with event planning, scheduling appointments, communicating with internal and external stakeholders, supervising students and other duties as assigned.
Supervise office aids/students workers.
Serve as a liaison between the ALT and parents/guardians, as needed.
QUALIFICATIONS :
Required:
Fluency in written and spoken Spanish
High School Diploma
Proficiency and comfort with using technology
Preferred:
Associate’s Degree or Bachelor’s Degree
Experience in a similar role of office manager, Receptionist/Bilingual Clerk, or secretary
Experience working in schools
KEY ATTRIBUTES FOR SUCCESS :
Bilingual Communication Skills (Spanish/English): Proficient in both written and spoken Spanish to effectively translate for faculty, staff, and families, ensuring clear communication across diverse school community members.
Passion for Mission : Deep belief in the transformative power of education and a commitment to serving underrepresented communities.
Warm and Welcoming Attitude: Ability to create a positive and inviting atmosphere at the front desk, where students, parents/guardians, and visitors feel valued and supported upon entering the school.
Strong Organizational Skills: Ability to keep the front desk, attendance operations and Academic Leadership Team office, organized, ensuring smooth office operations.
Student-Centered Care: Demonstrates empathy and care for students by building relationships consistent with the school’s values of “cura personalis” (care for the whole person), supporting students through attendance issues, and helping them navigate disciplinary situations with compassion.
Multitasking & Prioritization: Exceptional ability to handle multiple responsibilities, such as managing phone calls, attendance duties, and student needs, while remaining organized and calm under pressure.
Attention to Detail: Diligent in managing attendance records, distributing detention notices, and inputting data into systems like PowerSchool. Accuracy is crucial when managing sensitive student information.
Discretion & Confidentiality: Trusted with sensitive student and family information, maintaining strict confidentiality while handling disciplinary records, health information, and attendance matters.
Problem-Solving & Resourcefulness: Proactively addresses issues and helps resolve minor student problems with a solution-oriented approach.
Collaborative Team Member: Works closely with the Dean of Student Culture, faculty, staff, and families to ensure effective communication and coordination regarding attendance, student discipline, and school policies.
Time Management & Flexibility: Efficient in managing time and adjusting to changing priorities, whether it’s overseeing lunch detention, assisting the Dean, or responding to unexpected requests during the school day.
We understand that not all candidates will meet every qualification and believe that diverse experiences and backgrounds are valuable. We value potential and willingness to learn, so if you’re passionate about this role and think you would be able to excel, we encourage you to apply.
SALARY
This is a non-exempt position. Pay at an hourly rate between $22 and $26 an hour based on previous experience and education.
Employees work year round except for school holidays, from 7:30 – 4:30 with an hour lunch.
Full time employees are eligible for the following benefits: medical, dental, vision, and retirement.
Employees’ premiums are covered for medical, dental and vision at 100% and dependents at 50% if elected. This position is eligible for enrollment in the group voluntary retirement plan – 403b. CRSJ will match contributions up to 3% from the employee into the 403(b) plan.
To Apply
Complete application through application system on Cristo Rey website. Click on the Receptionist/Bilingual Clerk job title. https://www.cristoreysanjose.org/employment
NON-DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY POLICY
Cristo Rey San Jose is dedicated to both the letter and the spirit of the equal employment opportunity laws. Employment decisions will not be made on the basis of race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, or related medical conditions), age or sexual orientation, military or veteran status or political affiliation. Employment decisions based on religious preferences and other religious needs may be made in accordance with applicable law. Cristo Rey also prohibits discrimination on the basis of these protected classifications.
Through a culture of joyful learning, Cristo Rey San José celebrates and develops students’ unique gifts as they encounter God’s love and become leaders who shape society with and for others.
CRSJ MISSION
Cristo Rey San José is a Jesuit, Catholic college-prep high school where students of any faith commit to a rigorous curriculum and professional work experience. Students realize their inherent potential and prepare to complete a post-secondary education that will set them on a path toward a sustainable, fulfilling future. Through the Ignatian charism of cura personalis, students facing barriers to opportunity become leaders filled with passion, purpose, confidence and conscience.
POSITION SUMMARY:
The Receptionist/Bilingual Clerk plays a critical role in creating a positive, professional, organized, and welcoming environment at Cristo Rey San José Jesuit High School. As the first point of contact for students, parents/guardians, and visitors, this role ensures smooth operations at the front desk, answers phones, and provides essential information. The position also supports the Academic Leadership Team (ALT) by managing attendance records, assisting with student needs, and providing administrative help to school leadership. Fluency in both Spanish and English is essential for effective translation and communication with the diverse school community.
ESSENTIAL DUTIES:
Front Desk
As the first face of the school, welcome students, parents/guardians, and guests, monitor the front door and answer telephones and provide routine information.
Acts as Receptionist/Bilingual Clerk for the Main Office and the common area outside the offices of the Academic Leadership Team.
Administer basic first aid to students in need.
Must be able to speak and write fluently in Spanish in order to translate for faculty and staff as needed – may include documents and special events.
Attendance
Manage attendance including working directly with students (e.g. assigning late slips and distributing detention notices), parents/guardians (e.g. completing absentee phone calls and other communication needs) and the academic leadership team (e.g. maintaining attendance records, ensuring accurate record keeping in Powerschool as well as generating attendance reports).
Communicate to and collaborate with various internal stakeholders including teachers, academic counseling, personal counseling, admissions and CWSP.
Support Academic Leadership Team (ALT)
Provide administrative support as needed to the Principal, Assistant Principal, Dean of Student Culture and Director of Student Activities. Support may include assisting with event planning, scheduling appointments, communicating with internal and external stakeholders, supervising students and other duties as assigned.
Supervise office aids/students workers.
Serve as a liaison between the ALT and parents/guardians, as needed.
QUALIFICATIONS :
Required:
Fluency in written and spoken Spanish
High School Diploma
Proficiency and comfort with using technology
Preferred:
Associate’s Degree or Bachelor’s Degree
Experience in a similar role of office manager, Receptionist/Bilingual Clerk, or secretary
Experience working in schools
KEY ATTRIBUTES FOR SUCCESS :
Bilingual Communication Skills (Spanish/English): Proficient in both written and spoken Spanish to effectively translate for faculty, staff, and families, ensuring clear communication across diverse school community members.
Passion for Mission : Deep belief in the transformative power of education and a commitment to serving underrepresented communities.
Warm and Welcoming Attitude: Ability to create a positive and inviting atmosphere at the front desk, where students, parents/guardians, and visitors feel valued and supported upon entering the school.
Strong Organizational Skills: Ability to keep the front desk, attendance operations and Academic Leadership Team office, organized, ensuring smooth office operations.
Student-Centered Care: Demonstrates empathy and care for students by building relationships consistent with the school’s values of “cura personalis” (care for the whole person), supporting students through attendance issues, and helping them navigate disciplinary situations with compassion.
Multitasking & Prioritization: Exceptional ability to handle multiple responsibilities, such as managing phone calls, attendance duties, and student needs, while remaining organized and calm under pressure.
Attention to Detail: Diligent in managing attendance records, distributing detention notices, and inputting data into systems like PowerSchool. Accuracy is crucial when managing sensitive student information.
Discretion & Confidentiality: Trusted with sensitive student and family information, maintaining strict confidentiality while handling disciplinary records, health information, and attendance matters.
Problem-Solving & Resourcefulness: Proactively addresses issues and helps resolve minor student problems with a solution-oriented approach.
Collaborative Team Member: Works closely with the Dean of Student Culture, faculty, staff, and families to ensure effective communication and coordination regarding attendance, student discipline, and school policies.
Time Management & Flexibility: Efficient in managing time and adjusting to changing priorities, whether it’s overseeing lunch detention, assisting the Dean, or responding to unexpected requests during the school day.
We understand that not all candidates will meet every qualification and believe that diverse experiences and backgrounds are valuable. We value potential and willingness to learn, so if you’re passionate about this role and think you would be able to excel, we encourage you to apply.
SALARY
This is a non-exempt position. Pay at an hourly rate between $22 and $26 an hour based on previous experience and education.
Employees work year round except for school holidays, from 7:30 – 4:30 with an hour lunch.
Full time employees are eligible for the following benefits: medical, dental, vision, and retirement.
Employees’ premiums are covered for medical, dental and vision at 100% and dependents at 50% if elected. This position is eligible for enrollment in the group voluntary retirement plan – 403b. CRSJ will match contributions up to 3% from the employee into the 403(b) plan.
To Apply
Complete application through application system on Cristo Rey website. Click on the Receptionist/Bilingual Clerk job title. https://www.cristoreysanjose.org/employment
NON-DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY POLICY
Cristo Rey San Jose is dedicated to both the letter and the spirit of the equal employment opportunity laws. Employment decisions will not be made on the basis of race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, or related medical conditions), age or sexual orientation, military or veteran status or political affiliation. Employment decisions based on religious preferences and other religious needs may be made in accordance with applicable law. Cristo Rey also prohibits discrimination on the basis of these protected classifications.
Salary : $22 - $26
