What are the responsibilities and job description for the Systems Administrator position at dirbos?
Job Title: Systems Administrator
Location: Orange County, CA
Employment Type: Full-time with Benefits
Remote Work Options: Yes, remote work is available with regular on-site visits to client locations.
Company Overview
Dirbos is a rapidly growing Managed Service Provider (MSP) specializing in providing top-tier IT solutions and support to a diverse client base. Our friendly and close-knit team is committed to delivering exceptional customer service and helping our clients navigate the ever-evolving world of technology.
Position Overview
As a Systems Administrator at Dirbos, you will play a crucial role in our Infrastructure Team, supporting and managing our clients' IT environments. This position offers a dynamic work environment with both remote and on-site responsibilities, allowing you to collaborate with clients and colleagues while enjoying the flexibility of remote work. The ideal candidate must be able to work independently, track billable hours regularly and accurately, and maintain an organized workflow. A willingness to learn new technologies is highly valued.
Key Responsibilities
- System Maintenance and Monitoring: Monitor and maintain clients' server infrastructure to ensure optimal performance and reliability.
- Technical Support: Provide remote and on-site technical support to resolve IT issues and trouble tickets promptly.
- Server Administration: Configure, deploy, and manage Windows and Linux servers, including Active Directory, DNS, DHCP, and other critical services.
- Network Management: Assist in managing client networks, including switches, routers, firewalls, and VPNs.
- Security and Compliance: Implement and maintain security best practices and compliance standards for clients' IT environments.
- Backup and Disaster Recovery: Manage backup solutions and develop disaster recovery plans to ensure data integrity and business continuity.
- Documentation: Maintain accurate documentation of client configurations, procedures, and troubleshooting steps.
- Collaboration: Work with team members and clients to identify and implement IT solutions aligned with clients' business objectives.
- Client Training: Provide training and guidance to clients on IT best practices and technology solutions.
- Independent Work & Time Tracking: Maintain a steady work pace and accurately track time spent on projects and tickets.
- Scheduled On Call Support: As a 24/7/365 support provider. The infrastructure team will rotate after hours support.
Qualifications
- Excellent problem-solving and troubleshooting skills.
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Proven experience as a Systems Administrator in a similar MSP environment.
- Strong knowledge of Windows environments.
- Apple experience is a plus.
- Linux server experience is a plus.
- Familiarity with virtualization technologies (VMware, Hyper-V).
- Experience with cloud platforms (e.g., AWS, Azure) is a plus.
- Networking knowledge, including TCP/IP, routing, and switching.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- A willingness to learn new technologies.
- Customer-focused attitude with a commitment to delivering exceptional service.
Benefits
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Retirement plan options
- Flexible work arrangements, including remote work
- Ongoing professional development and training
- Positive and collaborative work culture
- Opportunities for career growth and advancement
How to Apply
If you're a talented Systems Administrator with a passion for technology and a commitment to exceptional customer service, we'd love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team via email with your name in the subject field to jobs@dirbos.com.
- Dirbos is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.