Director of Case Management

Position: Director of Case Management

Employment Type: Full-time

Company Overview:

Direct Recruit Agency is a leading direct recruit agency that specializes in placing top talent in various industries. Our mission is to connect exceptional candidates with top organizations, ensuring a mutually beneficial partnership for both parties.

Position Overview:

We are seeking a highly qualified and experienced Director of Case Management to join our team. As the Director of Case Management, you will be responsible for overseeing and managing all aspects of our case management department. This includes supervising a team of case managers, developing and implementing policies and procedures, and ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

• Manage and lead a team of case managers, providing guidance, support, and training as needed
• Develop and implement policies and procedures for the case management department
• Oversee the delivery of case management services to clients, ensuring high-quality and timely service
• Collaborate with other departments to ensure efficient and effective communication and coordination of services
• Monitor and evaluate the performance of the case management team, providing feedback and implementing improvements as needed
• Stay updated on industry trends and best practices, implementing changes to improve the department's processes and services
• Maintain accurate and up-to-date records and reports for the case management department
• Develop and maintain relationships with clients and other stakeholders to ensure satisfaction and retention
• Participate in hiring and training of new case management staff
• Manage budget and resources for the case management department

Qualifications:

• Associates degree required
• Bachelors degree in Nursing, and Masters degree in related field
• Minimum of 3 years of RN experience and or care coordination, with at least 2 years of management experience
• Current RN license to practice in NC or multi-state
• Strong leadership and management skills, with the ability to motivate and develop a team
• BLS
• Excellent communication and interpersonal skills, with the ability to build relationships with clients and stakeholders
• Knowledge of industry regulations and best practices in case management
• Strong problem-solving and decision-making abilities
• Ability to work independently and in a team environment

Why Work With Us:

At Direct Recruit Agency, we value our employees and strive to create a positive and inclusive work environment. We offer competitive salaries, comprehensive benefits packages, and opportunities for professional growth and development.

If you are a dedicated and experienced case management professional looking for a challenging and rewarding opportunity, we encourage you to apply for the Director of Case Management position with us. We look forward to reviewing your application.