Dental Accounts Receivable Clerk

We are seeking a highly organized, detail-oriented Accounts Receivable (AR) Specialist to join our professional dental team. The AR Specialist is responsible for the full scope of insurance and patient accounts receivable functions, ensuring accurate and timely processing of insurance claims, posting insurance payments, managing the aging report, and patient collections. The ideal candidate will have a strong understanding of dental insurance processes, exceptional attention to detail, and the ability to manage multiple priorities efficiently.

Key Responsibilities

Insurance Claims & Payment Processing:

• Accurately batch and submit dental insurance claims (electronic and paper) daily with all necessary attachments, narratives, and documentation.
• Post Explanation of Benefits (EOBs) from insurance carriers, ensuring all payments, denials, and adjustments are entered into the system accurately and timely.
• Review denied or underpaid claims and initiate appeals or re-submissions as necessary.
  
  

Aging Report Management

• Routinely monitor and work the insurance aging report, identifying outstanding claims and following up with insurance companies via phone, email, or online portals.
• Maintain detailed notes and documentation of all follow-up actions within the patient accounts.
  
  

Patient Billing & Collections

• Generate and send monthly patient statements, ensuring all patient balances are accurate and easy to understand.
• Address and resolve patient billing inquiries professionally and in a timely manner.
• Assist with patient payment arrangements and coordinate with the treatment coordinator for outstanding balances.
  
  

Compliance & Reporting

• Ensure all AR processes are compliant with HIPAA and insurance regulations.
• Provide regular reports on insurance aging, claim submission rates, and collection progress to the Office Manager or Practice Administrator.
  
  

Qualifications

• Minimum 1-2 years of dental office experience, with specific focus on insurance billing and AR.
• Strong knowledge of dental insurance billing, CDT codes, claim submission, and payment posting.
• Proficiency with dental practice management software (Dentrix)
• High level of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Professional demeanor with a commitment to patient confidentiality.
  
  

Skills

• General Practice
• Claims/Appeals
• Insurance
• Billing
• Dentrix
• Dexis
  
  

Benefits

• Medical
• Dental
• 401k
• PTO
• Bonuses