Dental Assistant/Front Office

Office Coordinator & Dental Assistant– Urbana, OH

• Are you looking for an opportunity to let your personality & organizational skills shine while supporting a friendly & outgoing team in a thriving private dental practice?
• Are you cross-trained as a Dental Assistant & Front Desk Receptionist & looking for the best of both worlds?
• Do you want to join a practice full of compassionate dental professionals that have fun & put their patient's needs first?
  
  

We have proudly served the Urbana, OH community for years & are thrilled to announce a unique opportunity to join our team as an Office Coordinator & Dental Receptionist to play a pivotal role in delivering exceptional patient care and ensuring smooth daily operations. We are looking for someone that is cross-trained and can also assist in the back as needed, with sterilization, charting, turning rooms, and assisting chairside.

If you're passionate about dentistry and eager to work alongside a committed team of professionals, this could be the perfect role for you.

Rewards & Benefits

• Competitive Salary!
• Comprehensive Benefit Package including Dental & Health Insurance
• Paid Holidays & Paid Time Off
• 401K
• Say goodbye to late nights & weekends – enjoy a full-time schedule that lets you live your life to the fullest!
• Stable & consistent full-time schedule:
• Monday: 8:30 a.m. – 5:30 p.m. (Front Office Coordinator)
• Tuesday: 8:30 a.m. – 5:30 p.m. (Dental Assistant)
• Wednesday: Off
• Thursday: 8:30 a.m. – 5:30 p.m. (Dental Assistant)
• Friday: 8:00 a.m. -1:00 p.m. (Front Office Coordinator)
• Saturdays: 8:00a.m. - 1:00 p.m. 1 Saturday / Month (Front Office Coordinator)
  
  

Qualifications & What We Are Looking For In You …

• Proven experience as a Dental Receptionist in a dental office with 2 years of experience in providing exceptional customer service and supporting a profitable practice.
• Exceptional organizational and follow-through skills.
• Strong communication & interpersonal relationship building skills.
• Proficiency in Denticon dental software and state-of-the-art equipment.
• Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients.
• Willing to go above & beyond and assist our patients in accordance with the training you receive to ensure patients receive the best possible service!
  
  

Roles & Responsibilities

• Greet patients, schedule future appointments, handle incoming calls, manage claims & answer questions.
• Act as a servant leader, demonstrating care & compassion.
• Schedule patient appointments efficiently, taking into consideration dentist availability and treatment times.
• Confirm and remind patients of upcoming appointments via phone, email, or SMS.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Coordinate with the clinical team to accommodate emergency cases and patient needs.
• Address patient inquiries and concerns with professionalism and empathy.
• Manage the appointment schedule to minimize gaps and maximize productivity.
• Collaborate with the billing department to verify insurance coverage and benefits.
• Assist in the preparation of patient forms and documentation.
• Perform general administrative tasks to support the dental office as needed.
  
  

Let us show you what makes our practice & team different from any other job you’ve had …. This is a career that will change your life! We have partnered with a TD Dental to provide our employees with incredible benefits, growth & training opportunities, and the ability to focus on delivering the highest level of patient care.

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO
• Bonuses