What are the responsibilities and job description for the Referral Coordinator position at Directions for Living?
We offer:
- Medical (100% employer paid for employees only), Dental, Vision, Life, Short Term and Long-Term Disability.
- 5 days of PTO
- 11 Wellness Days- Including the week of Christmas off!
- 10 Paid Holidays
Do you envision yourself working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, then an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package to include employer paid health insurance premiums for all full-time employees, PTO, 19 paid company holidays to include the full week of Christmas off, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.
POSITION SUMMARY:
The Referral Coordinator is responsible for managing internal and external referrals to mental health programs, ensuring timely and appropriate access to services for clients. This role involves coordinating with referral sources, program team members, and clients to streamline the intake process, maintain accurate documentation, and provide excellent customer service. The Referral Coordinator also plays a key role in educating potential clients, community partners, and providers about available services.
EDUCATION EXPERIENCE/REQUIREMENTS:
- High School Diploma, with at least 2 years of experience in mental health, social services, or healthcare coordination. Familiarity with referral systems and intake processes is a plus.
- Experience with Avatar required
- Knowledge of Insurance and funding sources
