VTC Administrator

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

Overview

We are seeking a VTC Administrator - Senior in Fort Huachuca, Arizona . NETCOM fields a team of the Army's premier VTC/VoIP/UC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice and video to support over 900,000 Army CONUS subscribers.

Essential Job Duties

• Conducts testing of network design and UC/VTC architecture.

• Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, etc.

• Evaluates and reports on new communications technologies to enhance capabilities.

• Viewed as an expert within the VTC or UC field.

• Exhibits exceptional ingenuity, creativity, and resourcefulness.

• Acts independently on technical matters pertaining to assigned field and related disciplines.

• Must be entirely self-supervisory.

• Recommends technologies to accomplish long-term objectives.

• Develops concepts, products, or technologies that extend knowledge in fields of expertise.

• May serve as external spokesperson for DVS.

• Often instrumental in attracting and obtaining new customer business.

• Provides technical leadership and mentors team members and DVS colleagues.

• Interacts closely with customer representatives on highly advanced technical issues.

• Explains and presents high-level technical subjects and processes related to assignments.

• Independently composes and delivers reports and presentations of the highest professional quality.

• Provision, secure, operate, maintain, troubleshoot, and provide service management of VTC technologies including Cisco Unified Border Elements (CUBE), Cisco Unified Communications Manager (CUCM), Cisco Expressway Core and Edge, Cisco Meeting Server/App, and Cisco TelePresence Management Suite.

• Perform backups on all managed devices on a regular basis in accordance with disaster recovery requirements.

• Ensure all managed devices are configured and maintained to adhere to all applicable DoD STIG and SRG requirements.

• Upgrade all managed devices within the required timeline when dictated by Security Advisory Notification Vulnerabilities.

Minimum Requirements

• Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility.

• HS 6 or AA/AS 4 or BA/BS 2 years of technical experience in UC/VTC

• IAT II certification (CND, CySA , GICSP, GSEC, Security CE, or SSCP) required.

• CCNA Enterprise, CCNP Collaboration, or approved relevant certification w/in 180 days of hire

• Willing to work overtime, holidays, and weekends as necessary.

• Participate in rotational on-call duties to provide after-hours support.

• Willing to travel to Contingency of Operations Plan (COOP) sites.

Preferred Qualifications

• Working or expert knowledge of VTC registration, routing, MCUs and endpoints.

• Additional expertise in Ribbon Communications or Genband/Sonus Networks product management. Experience in Cisco/Avaya/Nortel product management would be considered if candidate has extensive knowledge.

• Advanced knowledge of network technologies such as routing and switching. Able to review firewall, router and switch configurations to identify configuration issues.

• Experience with AESMP (ServiceNow).

If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.