What are the responsibilities and job description for the SS Intake Specialist position at Disability Law Group?
About Disability Law Group
Every day we strive to foster a culture that is accepting, dynamic, and empathetic. Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values – listen, invest, vigor, empathy, and solutions – drive us to be better and do better for our clients. Our team consists of Receptionists, Law Clerks, Intake Administrators, Application and Appeal Specialists, Intake Specialists, Records Managers, Case Managers, and Attorneys.
We want our employees to be happy and healthy, internally and externally. To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.
- IMPORTANT NOTICE TO APPLY
Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following :
Please ensure that all information provided is accurate and truthful. Failure to follow these instructions will result in disqualification from consideration.
RESPONSIBILITIES / JOB DUTIES
Frequent call management abilities, prioritizing your schedule to allow for new callers and appointments, talking to prospective clients, obtaining and reviewing documents needed to assist in case acceptance, and working closely with our attorneys and staff to help our new clients.
Review incoming paperwork from various mediums, saving in appropriate software
Communication with Case Managers and Attorneys to promptly address any issue found in a file, ensuring excellent service for our clients. Communication with current clients and / or other government agencies may also be necessary to track and confirm status of claims.
No prior training is required, but experience working with the SSD or VA claims and / or helping people who are disabled navigate the benefits process is considered.
KEY SKILLS
Bilingual : fluent in Arabic or Chaldean (A Plus)
Empathy and patience
Organized with attention to detail
High ability to multi-task
Proficiency in Microsoft Office and computer software
Experience :
High school diploma or equivalent required; some college coursework preferred
1 years of experience in a healthcare setting preferred
Knowledge of medical terminology and insurance verification processes preferred
Strong attention to detail and ability to analyze complex information accurately
Excellent communication skills, both written and verbal
Ability to work independently as well as part of a team
We offer competitive compensation packages, including health insurance, retirement plans, paid time off, and opportunities for career advancement.
If you meet the qualifications listed above and are interested in this exciting opportunity, please submit your resume for consideration.
Benefits :Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following :
Please ensure that all information provided is accurate and truthful. Failure to follow these instructions will result in disqualification from consideration.
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