Person-Centered Options Counselor

The Person-Centered Options Counselor (PCOC) is dedicated to promoting independence for individuals with disabilities by providing support and guidance as they explore long-term services and medical coverage through the State Health Insurance Partnership (SHIP) program. This position plays a crucial role in helping individuals navigate their personalized needs and preferences, ensuring access to the right resources for independent living.

Key Responsibilities:

• Respond to referrals and service requests, offering timely, appropriate referrals to community resources.
• Assist individuals in navigating long-term support services tailored to their needs and preferences.
• Conduct comprehensive assessments to identify specific needs, desires, and goals of individuals.
• Support clients in goal setting and developing action plans to achieve their independent living goals.
• Provide unbiased counseling regarding healthcare coverage, subsidy eligibility, Medicare preventive services, and prescription drug plans.
• Participate in outreach and educational initiatives to promote PCOC/SHIP services and build community connections.
• Collaborate with the No Wrong Door (NWD) Program Manager to meet program objectives.
• Maintain regular contact with community members through telephone, email, and in-person meetings.
• Prepare written reports and billing as required by funding sources.
• Ensure services are delivered in strict adherence to the DNMM Code of Ethics, legal, governmental, and contractual requirements, as well as the Independent Living Philosophy.
• Maintain positive relationships with contracting agencies and community partners.
• Keep accurate consumer data and financial records in compliance with relevant laws and funding requirements.
• Attend DNMM Team and community meetings as assigned by the Team Leader.
• Participate in initial and refresher training courses as required.
• Promote independence and advocate for individuals with disabilities.
• Maintain all client files and complete documentation accurately and timely.
• Complete necessary paperwork such as travel logs, time sheets, and reports.

Skills & Qualifications:

• Knowledge of community resources, including long-term support services.
• Familiarity with HIPAA compliance and Mandated Reporter guidelines.
• Knowledge of person-centered processes and experience with developmental and mental health disabilities.
• Strong communication skills (oral and written) with excellent problem-solving and organizational abilities.
• Ability to work independently, maintain consumer confidentiality, and promote consumer choice.
• Ability to work in diverse environments, including low-income neighborhoods and non-accessible spaces.
• High School Diploma or G.E.D. required; Bachelor’s degree in a health or human services-related field or equivalent life experience preferred.
• Certifications such as AIRS Certification, Options Counseling Certification, MMAP Certified, SOAR Certified, Motivational Interviewing, and Trauma-Informed Care are highly preferred.

Key Tasks & Time Allocation:

• Face-to-face contact: 50%
• Paperwork/Documentation: 20%
• Travel: 20%
• Agency Meetings/Training: 10%

Working Conditions:

• Travel to and from community locations within a 12-county area (Alcona, Arenac, Bat, Clare, Gladwin, Gratiot, Iosco, Isabella, Midland, Ogemaw, Roscommon, Saginaw), approximately 35-40% of the time.
• Entering homes or community locations with potential obstacles such as steps and stairs.
• The position is based on a full-time schedule (40 hours per week) with an 8-hour shift, Monday to Friday, with some flexibility required outside regular business hours.

Job Type: Full-time
Pay: $20.00 per hour
Work Location: Travel required (on the road)

This position offers a great opportunity to make a meaningful impact by assisting individuals with disabilities in achieving their independent living goals. If you are passionate about helping others and have the necessary skills and qualifications, we encourage you to apply.

Job Type: Full-time

Pay: $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: On the road

Salary : $20